Name: Larry & Maureen
City: Annapolis
Date: 02-08-2010
Project: Fence |
Comments:
Thank you so much for being our project estimator/coordinator on our fence.
We love our fence, and our dogs and neighbors love it too!
Is possible for us to receive mailing addresses for the two workers on the
project? I do not remember their names from our first introduction. Brian,
we want to convey what excellent workers they are! I communicated with the
lead foreman (slightly older, taller worker)mostly, and I told my husband
that he is one of the best examples of "integrity in the work force" that I
have ever witnessed. With my architecture experience, I've been around
contractors and laborers for 25 years and he had the most professional
manner, competent with excellent meticulous work ethic, hard working and
diligent. Plus he was an absolute gentleman, humble and very respectful, and
great with our dogs. We also loved his music that he played, very uplifting
& encouraging (very refreshing on a construction site). I kept thinking that
the younger worker is following in the steps of a man with great character
and integrity and will do well to watch and follow him closely. I hope and
pray our son is this kind of worker in the workforce someday. |
Name: Duane & Debbie
City: Glen Burnie
Date: 10-26-2009
Project: Screened Porch, Deck, Fence |
Comments:
I felt the need to write and tell you how pleased my wife and I are with not only the beautiful screened in porch, deck, fence, and siding you installed for us several years ago, but also the way you've stood behind your work--even years later. We are about to sell, and the porch you constructed remains a main selling point for the house. It's beautiful!
But the customer service you guys have provided has been above and beyond what one would expect, especially years later. I've had to call about minor issues once or twice, and you usually show up that same day! I want to thank you and let you know that I will not hesitate to call Fence and Deck when we get settled into our new home. You guys are talented and always courteous.
Again, many, many thanks! You are amazing at what you do! |
Name: Aidan
City: Crofton
Date: 09-16-2009
Project: Deck & Screened Porch |
Comments:
I wanted to write to thank you for the very professional job you did in the repair to the deck and screened room your company built for us. We have been very happy with the work, and thoroughly enjoy the screened room. We have recommended your company to many friends in the area considering this type of project.
When I noticed an issue that developed with the screened porch, I called Jeff Wall who had helped us during the initial design and contract on the deck and porch. That same afternoon Jeff came out to the house to look at this issue, and within three days your team was on the job, dealing with our concerns.
In the line of work I am in I have an opportunity to see a lot of work done in residential construction, and in my opinion your company is among the best in the field. Based on the high quality of the original work I felt comfortable recommending your company, and now after seeing your service after the sale I am more impressed than ever, and will be sure to pass the word. |
Name: Mimi
City: Annapolis
Date: 08-27-2009
Project: Fence |
Comments:
I just want to let you know how pleased we are with our fence. From the very first phone call to your business, I was impressed with how pleasant and helpful your staff was. Kyle came out to measure (not once but twice) and was amenable to any changes we made to the original plan. He was very professional, knowledgeable, and very easy to work with, despite our multiple construction delays that had nothing to do with your company. The installation crew was also very professional and friendly, showing up when they said they were going to and always smiling in spite of unexpected run-ins with hornets and yellow jacket nests. When installation was finished, they cleaned up completely leaving nothing but a beautiful fence behind.
We've received many compliments on our fence and will not hesitate to recommend your business to anyone who wants a referral for a fence or deck installation. Kyle and the rest of your staff have made what had been an unpleasant construction project much more pleasant. Continued success to your business. |
Name: Elizabeth
City: Glen Burnie
Date: 08-27-2009
Project: Fence |
Comments:
It was a pleasure doing business with you. I commend you on your professionalism, integrity, and outstanding customer service. Given the opportunity, I would not hesitate to recommend your company. |
Name: Kevin & Diane
City: Pasadena
Date: 08-17-2009
Project: Room addition & deck |
Comments:
We wanted to let you know how pleased we are with our new room addition and deck that Fence and Deck Connection built for us. It is absolutely beautiful. The workmanship that went into creating it was superb. Everyone from your company was very professional and went out of their way to accomodate our wishes. Throughout the entire planning and construction process Carl Schmidt was especially attentive to all of our needs and concerns. He went out of his way to make changes that we wanted and to make sure that everything was done to the highest standards. His dedication and expertise is to be commended.
From the beginning to the end, working with Fence and Deck Connection to create our new sunroom and deck was the most pleasurable experience we have had with any contractor. Your company is number one in our book and all of our future projects will be done by you. We will recommend you to everyone.
|
Name: Robert
City: Annapolis
Date: 07-30-2009
Project: Fence |
Comments:
This is a letter to let you know how pleased I am with the results of the fence your company constructed for me in late May. Everything came out just as I had hoped and I have already had many compliments.
You may remember that this project involved a section along the back that was approximately 13 feet high, the lower half being board-on-board and the upper half lattice. Thus, it was more than a routine yard fence project.
I would like to specifically point out the work of the team leader, Scott. He is obviously a skilled craftsman whom I found easy to work with. There were several mid-project issues that had to be resolved; and his ideas, flexibility and willingness to accomodate the customer were commendable. The final result was even better than the initial plan. I would also like to point out that the other two members of his team worked diligently in his absence.
You may be assured I will have no hesitation about recommending Fence & Deck Connection to anyone in need of your services, and hope you have many years of business success. |
Name: Larry
City: Annapolis
Date: 07-29-2009
Project: Fence |
Comments:
I would like to say that you all did a great job on our gate. They even came back and fixed the bottom of the gate. You all will be highly recommended by us to our friends. |
Name: Kim
City: Annapolis
Date: 06-29-2009
Project: Fence |
Comments:
I am so glad I used your company. the fence looks great. Everyone I spoke with at your company has excellent customer service and professionalism. That is hard to find these days. |
Name: Heuser
City: Pasadena
Date: 12-13-2008
Project: Fence |
Comments:
The installers were first rate & communicated well! |
Name: Howard
City: Glen Burnie
Date: 12-12-2008
Project: Fence |
Comments:
Great job as always. |
Name: William
City: Pasadena
Date: 12-04-2008
Project: Deck, Porch & Siding |
Comments:
Everyone was great. Did an outstanding job. Very professional. |
Name: Grace
City: Annapolis
Date: 10-10-2008
Project: Fence |
Comments:
I am very pleased with the work done by your company. You may use my name as a reference anytime! |
Name: Marie
City: Edgewater
Date: 10-01-2008
Project: Porch |
Comments:
I am very pleased with the new front porch and have received many compliments about it. |
Name: Larry
City: Gambrills
Date: 09-09-2008
Project: Fence |
Comments:
Bob Hannon and Travis and his crew were fantastic. The fence looks great! |
Name: Melanie & Shane
City: Severna Park
Date: 09-03-2008
Project: Fence & Deck |
Comments:
We loved working with Fence and Deck Connection! Both our fence and deck were completed in a timely manner with exceptional attention to detail and quality. Ben and Jim were extremely responsive to our needs and questions and made us feel at ease throughout the entire process. We will recommend Fence and Deck Connection to everyone we know who is in the market for a new fence or deck! |
Name: Nancy
City: Pasadena
Date: 08-24-2008
Project: Fence |
Comments:
Fence is great. Finished on time, cleaned up mess. Service wonderful! |
Name: Steve
City: Crownsville
Date: 08-22-2008
Project: Fence |
Comments:
Your installers kept the work area neat, clean & always respected the neighbors yards. F&D installers are A+! |
Name: Sandy
City: Crofton
Date: 08-14-2008
Project: Fence |
Comments:
Company stood by its work when a few glitches came up. Quite pleased with committment of the company. |
Name: Reddinger
City: Pasadena
Date: 08-12-2008
Project: Fence |
Comments:
Thank you very much for your services. Our fence looks great! We are both very pleased and will highly recommend your company. You have went above and beyond and for that we want to thank you! |
Name: Michael & Laurel
City: Riva
Date: 08-12-2008
Project: Waterfront Deck |
Comments:
The new deck project has exceeded our expectations. We appreciated the professionalism of everyone from Fence & Deck Connection - from Jim who helped us design our deck, to the carpenters, especially Mr. Kim, who were so competent, to Eric who made sure everything was perfect. We would highly recommend your company. We love our new deck!
Michael & Laurel |
Name: Nancy
City: Baltimore
Date: 08-12-2008
Project: Pool Deck |
Comments:
Mr. Kim and his crew were very pleasant and did a very good job. We are very happy with our deck. We have received several good comments from our neighbors and our family. |
Name: Reginald & Flora
City: Bowie
Date: 08-10-2008
Project: Fence & Pergola |
Comments:
My husband and I are very satisfied with the quality of work & materials for our project. We were happy that you were able to put a different spin on the pergola. |
Name: Carolyn
City: Annapolis
Date: 08-08-2008
Project: Deck |
Comments:
The installation of our beautiful deck is now complete and to say we are totally satisfied with the manner in which your company conducted business would probably be an understatement.
From the initial contact to the final stages, each employee was very professional and able to answer any and all questions. The work force did a beautiful job of construction and left our yard immaculate at the end of each day. We couldn't be more pleased with the results.
To recommend you to any and all friends and neighbors would be our pleasure.
Again, thank you for the excellent job. |
Name: Emily
City: Crownsville
Date: 08-05-2008
Project: Fence |
Comments:
Thanks for the great service & wonderful experience! |
Name: Doreen
City: Ellicott City
Date: 07-31-2008
Project: Fence |
Comments:
We love our new fence and we were very satisfied with all aspects of working with your company. |
Name: Susan
City: Pasadena
Date: 07-26-2008
Project: Fence |
Comments:
We are extremely pleased with the fence your company has built for us. I feel not only is it the most beautiful it is also going to last a long time. |
Name: Anthony
City: Seven
Date: 07-12-2008
Project: Fence & Deck |
Comments:
I had a problem with my fence gate last week and called it in to you. When I returned from Vacation it was fixed and better than new. I want to thank all of you from the Lady who took my first call to the men who inspected and repaired the gate. I have received a lot of great complements from friends and neighbors about the original fence and they really like it. Of course I always tell them who you are and where your located. I have noticed several new one in the neighborhood, I hope some of them were from my recommendations. Your guys did a fantastic job and my wife and I want to let you know how much we appreciated. People cannot go wrong dealing with your company. Again, thanks to all of you. You can have people stop by any time and I will gladly demo the fence and the deck. |
Name: Bob
City: Millersville
Date: 07-08-2008
Project: Composite Deck |
Comments:
Very pleased with the quality of workmanship and friendly service. |
Name: Sharon
City: Glen Burnie
Date: 07-05-2008
Project: Fence |
Comments:
Installers were very clean after installation. Our neighbors really like the fence! |
Name: Jim & Robin
City: Severna Park
Date: 07-03-2008
Project: Fence |
Comments:
Great Job! Looking forward to deck project in fall 2008. |
Name: Taggart
City: Millersville
Date: 07-03-2008
Project: Vinyl Fence |
Comments:
Organized, quick & professional! |
Name: Darla
City: Gambrills
Date: 06-25-2008
Project: Deck |
Comments:
Just a note to let you know how pleased we are with our new deck. We have received several favorable comments about it. It was completed in a timely manner, less than three days, even though they encountered a problem while digging near the house foundation.
We would be glad to recommend your company to friends that may be thinking about building a deck. |
Name: Lee
City: Pasadena
Date: 06-25-2008
Project: Fence |
Comments:
My wife and I are very pleased with the professionalism shown throughout the entire process, from consultation and sale, amazing discipline and craftsmanship in construction, and finally in the thoroughness and positive attitude of the clean up crew. You are certainly doing something right as a company when you do exactly what you promise you'll do, in a timely manner, and have employees that express how happy they are to work for the company. You'll definately be recommended by us to others.
Thanks again. |
Name: Sandra
City: Gambrills
Date: 06-23-2008
Project: Fence |
Comments:
The service given to us during the installation of the vinyl fence was really appreciated and a job well done. You have a very good group of workers and so polite. Thank you. |
Name: Paul
City: Centreville
Date: 06-21-2008
Project: Fence |
Comments:
We just wanted to send a sincere and gracious thank you for putting our fence back together after the toll the recent thunderstorms we experienced severely damaged it. You and your company went well above and beyond our expectations, so much so as to even have it completely repaired in less than 5 days during your busy season. The guys that spent a better part of their Saturday morning working on the fence were extremely courteous and professional, and did an excellent job!
Thank you for again exceeding our expectations!
|
Name: Melissa
City: Millersville
Date: 05-23-2008
Project: Fence |
Comments:
Very satisfied, service well exceeds expectations. |
Name: John
City: Annapolis
Date: 05-20-2008
Project: Fence |
Comments:
Ben was professional, courteous in informing us about our fence. We love it! |
Name: Ron
City: Hanover
Date: 05-05-2008
Project: Composite Deck |
Comments:
I have nothing but glowing remarks for the team at Fence & Deck Connection. From start to finish, everything was handled in a professional, efficient manner. I was never "out of the loop" at any stage of the process. I am totally satisfied with the quality of the deck they built - all at a relatively affordable price. Thanks! |
Name: Steve
City: Annapolis
Date: 04-28-2008
Project: Fence |
Comments:
I had to let you know what a fantastic job the guys did on my fence project. Hard work and dedication often go unnoticed, but the high level of performance of your team merits recognition. They were very accommodating, professional, and did an amazing job on my fence repairs. I really appreciate the excellent customer service I received by you and your organization. Your company and employees exceeded my expectations and I will definitely recommend Fence and Deck Connection to all my friends.
Thank you very much.
|
Name: Chris
City: Arnold
Date: 04-10-2008
Project: Screened Porch |
Comments:
I want to let you know how pleased my wife and I are with the work performed by your staff on our new screened in porch. Every phase of the project was performed and managed perfectly. We have never had such a pleasant experience with a contractor home improvement.
The professionalism, promptness, and respect for our home that your staff demonstrated is greatly appreciated. Please know that you can use us as a reference for other potential customers in the Arnold and surrounding areas. |
Name: Wayne & Sue
City: Millersville
Date: 04-09-2008
Project: Screened Porch & Deck |
Comments:
We don't know how to tell you how happy we are with our new screened porch and deck. When we first met you we had just gone through a very devastating experience with Bay Area Design & Build. They had $40,000 of our money and left us with a poorly constructed shell of a deck. We called your company to see if you would finish our project. From the first day you came to our home we felt better knowing you would complete the project, at a price we could afford. We received excellent service from all of your employees from the office personnel to the construction workers. Not only did you complete our porch and deck, but many parts of the previous company's work were redone. We could not believe the quality of your work. The finished project is much more than we expected. We know we will enjoy it for a long time.
We hope our recommendations will bring you a lot of new customers.
Thanks so much. |
Name: Daine
City: Arnold
Date: 04-07-2008
Project: Fence |
Comments:
Your company is the best. Prompt, efficient, courteous, professional service. Just what I was looking for. Will highly recommend! |
Name: Nate & Pat
City: Severn
Date: 03-24-2008
Project: Fence |
Comments:
We had our lovely vinyl fence built by Fence and Deck Connection in 2006. Not only are we impressed by the quality of the your construction and material, we are extremely pleased with the follow up services provided by the fence team long after the project was completed. Never had we experience such commitment to service from any other contracting company. Since the completion of our fence in 2006, Ben and his fence team had returned to replace parts and offer their assistance at no cost. They responded promptly to our requests, always with commendable professionalism. We recommended Fence and Deck Connection to many of
our friends. Upon our referral, our next door neighbor had their fence
built by your company recently. They are extremely satisfied with your team and the quality work you'd done on their fence. We will definitely not hesitate to contact you for our future projects. Keep up the great work! |
Name: Carkhuff
City: Annapolis
Date: 03-19-2008
Project: Fence |
Comments:
Your crew did a fantastic job! |
Name: Stephen & JoAnn
City: Pasadena
Date: 03-18-2008
Project: Deck |
Comments:
Great job! We love our deck and the quality of workmanship. Jeff's design looks fantastic. |
Name: Kandi
City: Ellicott City
Date: 03-15-2008
Project: Fence |
Comments:
Extremely pleased with our fence. Your company was very professional and a pleasure to work with. Everything ran very smoothly. |
Name: Mary Kay
City: Arnold
Date: 03-10-2008
Project: Fence |
Comments:
You guys are fantastic to work with. I love my fence. Thank you. |
Name: Habitat For Humanity
City: Arnold
Date: 03-07-2008
Project: Fencing |
Comments:
Thank you so much for your 2/26/2008 contribution of fencing in the backyards at Arundel Habitat for Humanity houses at 803 and 805 Jack Street in Brooklyn. We are deeply grateful for an ongoing partnership with Fence and Deck Connection that makes it possible for Arundel Habitat to build decent, affordable homes with the families we serve.
Anne |
Name: Jan & Dennis
City: Severna Park
Date: 03-02-2008
Project: Sunroom & Deck |
Comments:
We love our new sunroom and deck. It is amazing how closely Fence & Deck matched siding and shingles, so that the addition did not look like an add-on. I would highly recommend that you consider Fence & Deck for your next project. Their attention to detail is not easily found today. With Fence & Deck the customer is still number one. The entire staff was knowledgeable, courteous, and very responsive to all of my questions throughout the project. I really appreciated the fact that Jim and Carl stopped by frequently to ensure everything was being done to their standards and that I was happy with the work. Thanks again, Fence & Deck for making this whole process a pleasurable experience. We know that we will enjoy our new room for many years to come.
Jan & Dennis |
Name: Jim
City: Annapolis
Date: 02-28-2008
Project: Fence |
Comments:
First of all let me tell you what a great job your crew did putting up my new split rail and chain link fences. The fences look fabulous and we have received many compliments from our neighbors. The crew's work was made more difficult by the histrionics of some of my neighbors, but your people handled that with professional composure. I enjoyed my dealings with all of your people and I am very impressed with their outstanding work. My thanks to all.
Jim |
Name: James
City: Annapolis
Date: 02-26-2008
Project: Fence |
Comments:
Everything looks great! Very pleased with my 2nd project with F&D. Thank you.
|
Name: John
City: Severn
Date: 02-23-2008
Project: Deck & Sunroom |
Comments:
Fence and Deck Connection recently completed construction of a deck and sunroom addition to my house in Severn. All of the staff and workmen involved with the project were helpful, friendly and professional in every way.
Follow-up issues were addressed promptly and to my complete satisfaction. Of particular note, I was impressed with the companies committment to obtain the same brand of siding and roof shingles to match that of the house. The end result is a room addition that blends perfectly with the original house.
The sliding windows and patio door are of high quality and are virtually air tight. All of the workmanship is excellent. I would recommend Fence and Deck Connection to anyone considering a deck and/or room addition.
Thanks to everyone for a great job!
|
Name: Linda & John
City: Severna Park
Date: 02-18-2008
Project: Screened Porch |
Comments:
I recently contracted with Fence and Deck Connection to screen in my upper deck. My husband and I are extremely pleased with the screened in deck as well as the services and recommendations that the Fence and Deck Connection staff provided during the actual design process itself and continuing during the demolition and reconstruction process. The expertise and keen sense of our preferences were essential to the successful completion of a beautiful and functional room.
We recently had a dinner party and all of our friends and family were amazed at the transformation of the space.
I want you to know that you have many valued employees and that I would not hesitate to call on your company again for another project. |
Name: Roy & Belinda
City: Cape St. Claire
Date: 02-08-2008
Project: Fence |
Comments:
Love our new fence. Best investment so far. Dog really enjoying yard too. |
Name: Lina
City: Edgewater
Date: 02-01-2008
Project: Fence |
Comments:
Awesome job! Thanks! |
Name: Kelly & David
City: Millersville
Date: 02-01-2008
Project: Fence |
Comments:
You all were absolutely wonderful and we LOVE our new fence. Thank you! |
Name: David
City: Crofton
Date: 02-01-2008
Project: Fence |
Comments:
The fence looks great! Installers very courteous, cleaned up the site, and went out of their way to please us. |
Name: Roger & Jane
City: Arnold
Date: 01-10-2008
Project: Deck with Pergola |
Comments:
We are extremely pleased with not only our new deck but with the professional manner in which the entire process from start to finish was managed. Months after our deck was completed we called to indicate that a piece of lattice had blown off and needed to be reattached. In addition to reattaching the lattice we asked if there was any way the lattice could be attached with a hinge so we could open that section below the deck for storage. Your team was out there in a matter of days and provided us with a top notch professional job of our request.
We would highly recommend Fence & Deck to anyone in the market for a deck and we would definately use Fence & Deck for any future work we might consider.
Finally, we can't wait for spring so we can enjoy our new deck.
Sincerely,
Roger & Jane Lewis |
Name: Dave & Barbara
City: Odenton
Date: 12-20-2007
Project: Screened Porch & Deck |
Comments:
This is just a note to let you know that the screen porch with eze breeze windows and deck is even better than we imagined! The whole process was very professional and Eric was exceptional in quickly responding to the items on our punch list.
We've already gotten many compliments and I've even bought a portable propane heater so we can use the room in the winter.
Fence & Deck is the most professional, customer-friendly, and good-for-your-word home improvement company I've ever dealt with!
I will recommend you to anyone who asks.
The only area that can stand improvement is letting me know in advance what the plan of the week is so we know what to expect. An email on Mon AM would suffice with updates emailed as necessary.
All the best,
Dave |
Name: Mark & Carlesa
City: Glen Burnie
Date: 12-12-2007
Project: Screened Porch & Deck |
Comments:
Thank you to you and everyone who had ANYTHING to do with our beautiful deck. We are so very pleased with your work, your efficiency, your customer service and the final product. From the first day you came to talk with us about an estimate, your staff has been professional and responsive to us. Whenever we'd call, we were helped right away. We were always connected to someone who knew about our project and who could help us make informed decisions.
We want to express our sincere appreciation for the professionalism of the work crew. They were always on time and worked diligently throughout the day and past sundown. The crew leader was courteous and able to answer any question we had. He kept his team on task. He kept us informed of the process, what to expect each day, and brought us out to "inspect" his team's work before he left. They made sure the area was clean and ready for work the next day. Their workmanship is superb! We watched them measure tediously, every step of the way. They were serious about their work, and they seemed to have fun working together and getting the job done.
OUR DECK IS BEAUTIFUL. We walk out on it everyday, just to admire it. The design and the construction exceeds our expectations. It adds so much to our home. We had Thanksgiving breakfast on it already, but we can hardly wait until there is more warm weather. We know others who see it will want one just like it and we will strongly recommend Fence & Deck Connection.
We are extremely happy with our new deck. Thanks again. |
Name: Charles
City: Pasadena
Date: 12-03-2007
Project: Aluminum Fence |
Comments:
A class act from start to finish. The sales rep. (Kyle Johnson) showed up at the date and time agreed upon. We discussed the kind of fencing required and he made several suggestions to improve the look of the project. Then the company's VP (Ben Wolod) followed up by coming out and accurately marking the project. Finally, the installer (Travis) spent 2 full days professionally installing the fencing, including a 12 foot drive through gate. |
Name: Rick & Kathy
City: Crofton
Date: 10-29-2007
Project: Fence |
Comments:
We love the fence! Finally a company that does what it says and does it well. Thanks! |
Name: Susan & Joseph
City: Arnold
Date: 10-27-2007
Project: Deck |
Comments:
Great company to work with! |
Name: Janis
City: Severn
Date: 10-24-2007
Project: Fence |
Comments:
My first investment property - thanks. Hope I have many more to call you for! |
Name: Dorothy
City: Glen Burnie
Date: 10-24-2007
Project: Screened Porch & Deck |
Comments:
We are completely satisfied with every aspect of the job. I even changed the blue prints twice, once with Dan and tthen with Jim and no one even got upset. Your workers cleaned up good and did a great job. Our job got started a week earlier. We just love our new screened porch & deck. |
Name: Groom Family
City: Laurel
Date: 10-09-2007
Project: Deck |
Comments:
We just wanted to send you a note to let you know how pleased we are with the new 14'x30' deck that Fence & Deck Connection built for us. The GeoDeck composite has the feel of real wood on your bare feet, without the danger of splinters, or the need for annual waterproofing treatments or staining. We've dined outside for about half the evenings since it's been completed and really enjoy the added living space to our home. Your construction crew's dedication to a quality project with no flaws is evident. They even carried my grill up onto the new deck for me. I also like how you were able to combine GeoDeck decking with my Homeowners Association's custom wood railing requirements to meet their design specifications while giving us something that will be extremely durable and low-maintenance.
Besides the beauty and quality of our new deck, we also enjoyed every personal interaction with your company. From your sales visit, when you listened intently to our desires and suggested improvements, to Paje's follow up visit where she answered all of our warranty and maintenance questions, and even took some photos of the deck, which she's offered to us. Carl Schmidt's project management, your staff's communications on permits and scheduling, and of course the construction crew's politeness and helpfulness are all a tribute to Fence & Deck Connection's dedication to customer service. Please feel free to use us as a reference. All we need to do to convince anyone else to use your company is to tell the truth about our own experience.
|
Name: Burkhardt
City: Millersville
Date: 10-01-2007
Project: Fence |
Comments:
Installers did an excellent job. Sales rep was very courteous. |
Name: Frances
City: Glen Burnie
Date: 09-18-2007
Project: Fence |
Comments:
I am so glad I chose Fence and Deck Connection for my privacy fence. Everyone that works for this company is talented, hard working and very knowledgeable. Paje is Fence & Deck's receptionist and is always friendly and eager to help your project go easily.
The gentlemen that erect the fence are so professional and of course the finished product is absolutely beautiful. Your fence is guaranteed for as long as you live in the home. They use healthy lumber and you have many style choices. Chris was one on the craftsmen that I spoke with and he was a very knowledgeable representative for the company.
Thank you and keep up the great work. |
Name: Susan
City: Columbia
Date: 09-17-2007
Project: Screened Porch & Deck |
Comments:
They built a 16x22 deck and screened in porch for me. They were really good to work with. The foreman was out everyday to check their work. They came to give us an estimate and were very prepared. |
Name: Jeff
City: Linthicum
Date: 09-14-2007
Project: Vinyl Fence |
Comments:
My wife and I are very pleased with the installation and vinyl fence that you installed for us. Mr. Johnson was great and Al and the rest of the installation crew were very good too. |
Name: Sakellariou
City: Severn
Date: 08-30-2007
Project: Room Enclosure |
Comments:
We were a bit apprehensive to contract with a company name like "Fence and Deck Connection" for a room enclosure, but were *very* pleased with the quality of work and the responsiveness of the company throughout the project. Our room enclosure turned out beautiful. From the initial sales visit from Dan Naumann, through the project management by Carl Schmidt, to the final visit from Paje Barnhill, your staff's communications throughout the project was excellent and they met all of our concerns throughout the entire project. In addition to the room enclosure, we added a 10' by 16' deck which looks very nice. Overall, we were very pleased that the project was completed so quickly and we highly recommend Fence & Deck Connection. |
Name: Alan & JoAnn
City: Pasadena
Date: 08-23-2007
Project: Fence |
Comments:
Just wanted to tell you what a great experience we had with your company - from start to finish. Dan started it off with a very professional visit, giving us an estimate without being the least bit pushy. When he left, we felt likewe knew exactly what we were getting and for what price. You followed up with the pre-construction meeting, which put us further at ease with your suggestions and clarifications on how the whole process was to occur.
Then there was the construction itself. Scott, even while battling the elements (among other issues) was superb to deal with. Whenever there was the slightest glitch, he would stop and consult with us prior to proceeding. During each discussion, he would politely inform us of all options, and then ask us which way we wanted it done. We learned to rely heavily on his opinion, and allowed him to make the call in most every case.
Thank you for one of the most pleasant home improvement experiences we've ever had. We will recommend your company without hesitation to anyone looking for a fence contractor. Furthermore, we would be proud to display your company name on our fence, as we have the best looking (and best quality) fence in the neighborhood. |
Name: Joan
City: Edgewater
Date: 08-20-2007
Project: Screened Porch |
Comments:
I am very happy with my screen porch. The color and the wood are a great match to my house. Every person that I came in contact with at Fence and Deck Connection was professional, courteous and did everything possible to keep the construction process easy for me. I will definitely contact Fence and Deck Connection if I have additional projects. |
Name: The Robinsons
City: Arnold
Date: 08-19-2007
Project: Deck |
Comments:
We're happy with the deck and we are pleased that Fence and Deck Connection worked to make us happy.
Thank you. |
Name: Michelle & Michael
City: Annapolis
Date: 08-15-2007
Project: Screened Porch |
Comments:
Love the porch. |
Name: Catherine & Jeff
City: Annapolis
Date: 08-13-2007
Project: Fence |
Comments:
Thank you so much for all of your hard work. We absolutely love our fence! Mike and crew did a beautiful job and were so courteous and professional as was everyone in the office we spoke with. We will recommend your company to anyone and we will be calling when we need to replace our deck! |
Name: Diesos
City: Pasadena
Date: 08-10-2007
Project: Deck |
Comments:
We were very satisfied from start to finish. It was very professional and was a pleasure to work with everyone at the office. All of our changes were dealt with promptly and Carl, Paje and Don were great. We are on our deck everyday! |
Name: Kathy
City: Crofton
Date: 08-07-2007
Project: Fence |
Comments:
Thank you for the nice job you did on our new fence! You made this a painless experience from beginning to end! |
Name: Michael
City: Baltimore
Date: 08-04-2007
Project: Fence |
Comments:
Compliments from family & friends about appearance and workmanship. Will have me recommending F&D to anyone in need of your services! |
Name: Allison
City: Ellicott City
Date: 07-29-2007
Project: Fence |
Comments:
Everyone I talked to was friendly, professional & courteous. Great company! My fence is the envy of the neighborhood! |
Name: Angela
City: Marriottsville
Date: 07-25-2007
Project: Aluminum Fence |
Comments:
Overall good experience. We had issues with our HOA and they honored our contract a year later. Did an excellent job following the contour of the yard. Dug the post holes by hand. Had some issues with the gates and they came back and fixed them no questions asked. The fence looks great!! |
Name: Nichol & Jeff
City: Pasadena
Date: 07-05-2007
Project: Fence |
Comments:
Keep up the great work! |
Name: Christine
City: Riva
Date: 06-20-2007
Project: Screened Porch / Deck |
Comments:
LOVE our deck. The crew was efficient, friendly & did great work. |
Name: Gina & Stephen
City: Millersville
Date: 06-17-2007
Project: Deck |
Comments:
They did a good job on the deck. |
Name: Joyce
City: Severna Park
Date: 06-14-2007
Project: Fence |
Comments:
I would be happy to recommend you as I was most pleased. |
Name: Judy
City: Severna Park
Date: 06-13-2007
Project: Deck |
Comments:
Very satisfied with everything from start to finish. |
Name: Unknown
City: No address
Date: 06-12-2007
Project: Fence |
Comments:
Great Job! Thanks Ben and everyone! |
Name: Bernadette
City: Pasadena
Date: 06-09-2007
Project: Fence |
Comments:
Very satisfied with professionalism. Look forward to upcoming projects. |
Name: Bob
City: Galesville
Date: 05-24-2007
Project: Fence |
Comments:
Great Job, follow up very good!! Need a screened porch, but it's in O.C. |
Name: Carol
City: Glen Burnie
Date: 05-16-2007
Project: Fence |
Comments:
I just wanted to let you know how happy I am with my new fence. It turned out just beautiful. I couldn't believe how fast it was finished. That was a lot of work for just two men. I believe tha name of the man who put it up was Mike. Could you please tell him how happy we are with it and what a good job he did. It's very hard to get people to do good work these days. We try to be very careful about who we hire to do projects because of all the nightmarish stories we hear. I use to work for Inspections and Permits and have heard all the horror stories.
If you would like, you may use me for a reference for future jobs. I would be glad to tell people of the professionalism and quality of your work.
Carol |
Name: Joe & Debbie
City: Hanover
Date: 05-14-2007
Project: Composite Deck |
Comments:
Just a short note to tell you how much we are enjoying our deck. The men who did the work were outstanding. They were very professional and they completed the project in three days. My wife loves the arbor and I think the low voltage lighting adds a nice touch. It is a pleasure to sit out in the evening and have enough light to see without the harsh glare of a bright house light. I have already given your company name to a fellow co-worker who was interested in having an old deck replaced.
Once again thanks for your professional approach to business. Joe & Debbie |
Name: Virginia
City: Crofton
Date: 05-05-2007
Project: Deck |
Comments:
Could not have been more satisfied! From first meeting to the final Quality meeting everything was great! Expectations exceeded!! Thanks. |
Name: Aline
Date: 04-13-2007
Project: Deck & Pavers |
Comments:
We called FDC for an estimate, and they set us up for an appointment within days. The sales rep was very professional, very fair and not pushy at all. He made suggestions for things that we would have otherwise not known about. I had sketched my own design and he did not try to change it. (I had other estimates prior and their reps totally redesigned my plan, and did not want to hear what I wanted). He had decking samples ready for us to see during our appointment and had the paver samples delivered the next day for us to look at. A proposed plan/blueprint was presented to us within a week of signing the contract. It took several weeks for the permit. The deck was completed in 2 days, and the paver walkways were done in about 4 days. After all work was done, a supervisor came to inspect the work done and go over care instructions and to answer any questions. We love our deck and walkways and always get compliments!! FDC is GREAT and highly recommended!!!! |
Name: Mandy & Aidan
City: Crofton
Date: 04-04-2007
Project: Screened Room & Deck |
Comments:
My wife and I met with Jeffrey Wall from your company to discuss the option of building a deck and potentially a screened room on our house. From our first meeting through completion of the project Jeffrey and everyone else and Fence and Deck Connection have been very professional and really a pleasure to work with. It was a large project, but was still completed on time, and then end result exceeds our expectations. We had specific thoughts on what we wanted and Jeffrey and Jim Rubush worked closely with us over several revisions and offered excellent advice during the process. We will recommend your company highly to any friends or family we have considering a similar project.
Mandy & Aidan |
Name: Judy & Jerry
City: Glen Burnie
Date: 03-30-2007
Project: Screened Room |
Comments:
I would like to thank you and the other individuals who planned and built our screened room for the most professional and pleasant experience we have ever had when contracting work to be done in our home.
Special thanks to Mr. Dan Naumann who first listened to what we had envisioned, then presented us with suggestions for materials. He answered our many questions and I was impressed with his answers. He was even able to provide the cost of building the screened room as soon as we discussed our decision. This was not true with others with whom I spoke. I found they weren't really listening to us.
We received the drawings from Mr. Carl Schmidt within just a few days and he promptly scheduled a time to discuss them.
Mr. Rubush, you actually saved us money when I told you how much BG&E wanted to charge us to move our compressor. You contacted someone else who provided an estimate of $600 less than BG&E had given us: and the compressor was moved the next day. I never expected your assistance, but was so glad to receive it.
The crew that actually built the screened room was both professional and courteous. They even cleaned up the yard before they left each day. Eric was particularly helpful when discussing a change and getting back to me with the additional cost.
Mrs. Funkhouser was very pleasant to talk with concerning payment.
Ms. Barnhill even completed my warranties for me so that all I had to do was sign them.
I hope my letter adequately expresses our appreciation. I wasn't able to remember all of the names of the people involved, but each and every one was wonderful to work with. All in all, this was the best experience I have ever had in contracting work and would not hesitate in the least to call on Fence and Deck Connection in the future.
Judy & Jerry |
Name: Elizabeth
City: Glen Burnie
Date: 03-18-2007
Project: Fence |
Comments:
I was very impressed with your assistance and communications. Communication is so lax today and it was greatly appreciated. Thank you. |
Name: Donna
City: Pasadena
Date: 03-10-2007
Project: Fence |
Comments:
The installers were great. They were steady workers, friendly and courteous.
Donna |
Name: Millie
City: Linthicum
Date: 02-26-2007
Project: Fence |
Comments:
After 3 fences by Long Co. I was not satisfied with the workmanship & quality of the last project - also not being able to communicate with the workers. So going through my files I came upon your advertisement - I was sold. My concern was a privacy fence in the backyard. Meeting your sales rep Kyle with his polite manner & neat appearance he proceeded to answer all my questions. One thing, I did not know that I could have an eight foot fence - that really pleased me & you taking care of permits & surveying was another plus. Your project manager was also very nice - "a real gentlemen" & explained what would take place, with what dates, etc. Just like your letter states, "no problems". It was a pleasure dealing with professionals. Millie |
Name: George
City: Millersville
Date: 02-10-2007
Project: Fence |
Comments:
Hopefully you guys will be doing my deck! |
Name: Bolivar & Kathleen
City: Ellicott City
Date: 02-06-2007
Project: Sunroom |
Comments:
Bolivar and I want to thank you and your company for restoring our faith in contractors. We love our new four season "playroom" and deck. Whenever we have guests over, everyone compliments us on such a great room. We are singing your praises. The whole process was a pleasant surprise. As I've mentioned to you in the past, yours was the most reasonable estimate we received for the project and the quality of your workmanship equaled or exceeded that of the other companies we spoke to. Not only that, but you finished ahead of schedule, kept us informed through every phase of the project and kept the worksite as clean as possible. Being new to the area, we've had to use different contractors for different types of projects and I can honestly say that your responsiveness and customer service has really been top-notch. I always know that if you have a problem or question, you will always work to resolve it quickly and satisfactorily. Thank you for the peace of mind. You kept your word in a day and age when it seems pretty rare. We would be happy to serve as a reference for you and will happily pass your name on to any friends looking to do this sort of project. Thank you for making the process virtually stress-free.
Kathleen & Bolivar |
Name: Carol & Ken
City: Crofton
Date: 02-05-2007
Project: Fence |
Comments:
My husband and I extend our sincere appreciation to you for the fence your crew installed February 1 through February 3, 2007.
Kyle Johnson is a super sales representative. He was extremely helpful in helping us make our purchase.
Scott and his crew are true craftsmen. It is obvious that they take pride in their work. They kept the work area clean and accomodated our neighbors, who have a dog, by putting up a temporary wire fence.
We would not hesitate to recommend your company to friends and neighbors. |
Name: Susan
City: Columbia
Date: 01-29-2007
Project: Screened Porch |
Comments:
It was a pleasure working with everyone at F&D!!! I plan on telling everyone in my neighborhood! |
Name: Jeffrey
City: Glen Burnie
Date: 01-29-2007
Project: Fence |
Comments:
Just wanted to let you know that my wife and I are quite content with the work your company and crew ahve recently done for us. From the day your sales person, Kyle Johnson, met with me, I knew we were dealing with the right people. We especially appreciate the fact that even though it was supposed to be a two-day job and there was snow on the the ground, your crew (led by Scott) completed it in one day. It shows that you and your company are truly a class act. Thank you for all you have done and we will definately recommend you to our neighbors, family, and friends. |
Name: Vice
City: Glen Burnie
Date: 01-16-2007
Project: Screened Porch |
Comments:
I just wanted to let you know how much we are enjoying our screen porch. With so much extra warm weather this year, we have gotten to use it more. It's nice to have cover for drying off the dog when it rains and for our daughter to play outside on less than sunny days. Thank you for such a great product & service. |
Name: Wendell
City: Columbia
Date: 01-10-2007
Project: Screened Porch |
Comments:
Steve & I really love the new screened in room! It was a pleasure doing business with Fence & Deck Connection. You and the crew that worked on the deck were great to work with. I'm sure we will use it all the time in the spring! |
Name: Gish
City: Glen Burnie
Date: 01-10-2007
Project: Fence |
Comments:
Great work and done in an efficient and timely manner. |
Name: Eaton
City: Annapolis
Date: 12-31-2006
Project: Fence |
Comments:
I would recommend you to friends and family. |
Name: Bill
City: Hanover
Date: 12-14-2006
Project: Fence/Gate |
Comments:
Installers built my fence/gate in the pouring rain AND did a fantastic job! I'm very pleased. |
Name: Lemmon
City: Annapolis
Date: 12-14-2006
Project: Deck |
Comments:
Very satisfied. I would consider Fence & Deck Connection for future purchses. |
Name: Colin
City: Baltimore
Date: 12-13-2006
Project: Fence |
Comments:
Very Satisfied. |
Name: Calloway
City: Glen Burnie
Date: 12-08-2006
Project: Fence |
Comments:
Satisfied overall. Hardware on gates is scratched and needs touching up if you are in the area. Thanks. |
Name: Glenn
City: Annapolis
Date: 11-15-2006
Project: Fence |
Comments:
Excellent communications, work & follow through. I will use you again. |
Name: Jaclyn
City: Millersville
Date: 11-13-2006
Project: Fence |
Comments:
We requested Ben after seeing what a great job he did on another house in the neighborhood. We were very pleased with his work and personality. |
Name: Dot
City: Glen Burnie
Date: 11-03-2006
Project: Fence |
Comments:
What a pleasure to deal with the efficient, professional, and courteous people. Thank You! |
Name: Bob and Melissa
City: Crofton
Date: 10-30-2006
Project: Screen Porch |
Comments:
Your staff is outstanding! Each person we dealt with was Always professional and attentive. The workmanship far exceeded our expectations!! Thank you for such a pleasant experience. |
Name: Margaret & Larry
City: Severna Park
Date: 10-23-2006
Project: Deck |
Comments:
Thanks to everyone-from Lyle to Colleen, to Eric, Jesse, and the workers like Alberto, also Carl and Ben. We love our Deck! |
Name: Laura
City: Annapolis
Date: 10-19-2006
Project: Screen Porch |
Comments:
I was very happy with everyone at Fence & Deck Connection - Thank You - Good Job! |
Name: Deborah
City: Severna Park
Date: 10-19-2006
Project: Fence |
Comments:
Friendly professional crew, knowledgeable sales people. |
Name: Dave and Stephanie
City: Gambrills
Date: 10-01-2006
Project: Deck and Screen Room |
Comments:
We love our new deck and screen porch. It turned out even better than we expected. The quality of the workmanship is excellent, and Fence & Deck Connection accommodated all our requests. |
Name: Andrew
City: Arnold
Date: 09-18-2006
Project: White Vinyl Privacy |
Comments:
We will be moving to Aberdeen-Do you service that area?! |
Name: Wendy & Ivan
City: Severn
Date: 08-29-2006
Project: Deck |
Comments:
My husband and I can't thank you enough for the beautiful deck you created around our pool. Your timeliness and expertise definitely paid off! Thank you again a million times over! |
Name: Maria
City: Annapolis
Date: 08-22-2006
Project: Fence |
Comments:
One of the most enjoyable home improvement projects we've contracted. Very professional and quality driven |
Name: Shannon
City: Annapolis
Date: 08-09-2006
Project: Fence |
Comments:
Thanks so much for a great job. I am much releived, as are the dogs and neighbors. You did a superb job; from dealing with the City to actual fabrication. I think the only thing I would have done would be to have reversed the swing on the gate by the driveway. It fulfills all of our needs exactly as it is today. I have had very complimentary remarks by the neighbors in how well and fast the project took. Again, thanks so much. |
Name: Mark
City: Glen Burnie
Date: 08-06-2006
Project: Fence |
Comments:
The fence job was great and it looks great! |
Name: Barbara
City: Severna Park
Date: 08-06-2006
Project: Deck |
Comments:
I just want to thank the entire Fence and Deck Connection Family for a job well done. I adore my new deck but more importantly I felt that every step of the way was handled with professionalism and integrity. It sure was a messy, complicated project but you would never know to look at it's completion. Thanks to Paje, Geraldo, Eric, Jim and everyone who has been involved. |
Name: Ed
City: Severn
Date: 08-04-2006
Project: Fence |
Comments:
Installers were very friendly and professional, Thank You! |
Name: Sonia & Robert
City: Millersville
Date: 07-20-2006
Project: Fence |
Comments:
I'm a big fan of great customer service. The company as a whole performed that the best I've seen. Thank You! |
Name: John
City: Millersville
Date: 07-16-2006
Project: Fence and Deck |
Comments:
We are very pleased with our fence and the extension to our deck (it looks so nice). Thank You for a job well done in both cases!!! |
Name: Ken Pat
City: Pasadena
Date: 07-10-2006
Project: Fence |
Comments:
Great Job! |
Name: Roger & Cindy
City: Arnold
Date: 07-10-2006
Project: Fence |
Comments:
We're very pleased with our fence. Your attention to a concern we had was quick & easily fixed. |
Name: David
City: Glen Burnie
Date: 06-29-2006
Project: Fence |
Comments:
Your men were very professional and did an excellent job! |
Name: Debbie
City: Millersville
Date: 06-21-2006
Project: Fence |
Comments:
Great Job! Good follow up. Nice people to work with. |
Name: Joseph
City: Pasadena
Date: 05-17-2006
|
Comments:
Excellent job overall, good installation crew, when I called the office the people were very helpful and good follow up. |
Name: James
City: Linthicum
Date: 05-12-2006
Project: Fence |
Comments:
If any one ask's me about fencing I will give them your name. |
Name: Edward
City: Severna Park
Date: 05-01-2006
Project: Fence |
Comments:
Your service was Top-Notch! From sales to service - You guys do great work!! Thank You! |
Name: Bob
City: Crofton
Date: 03-16-2006
Project: Fence |
Comments:
I was very happy and will recommend you if anyone asks. You were honest and did a good job. Would you do deck repairs? |
Name: Mark and Karen
City: Glen Burnie
Date: 03-15-2006
Project: Fence and Deck |
Comments:
We were very happy with the high level of professionalism and courtesy that we experienced with all the project managers and technicians and installers. We were very appreciative of the last minute assistance over a billing issue. Fence and Deck Connection will be the first we turn to or refer others for future projects! |
Name: Brian
City: Arnold
Date: 03-15-2006
Project: Fence |
Comments:
Thanks Jim! Your products and your people are Top-Notch!! |
Name: Noralea and Wesley
City: Arnold
Date: 02-24-2006
|
Comments:
We are very pleased with our fence. The installers and the fence really exceeded our expectations. |
Name: Melissa
City: Arnold
Date: 01-24-2006
Project: Deck |
Comments:
Everyone was extremely helpful and courteous! |
