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Testimonials Brian Hannon


2024 |  2023 |  2022 |  2021 |  2020 |  2019 |  2018 |  2017 |  2016 |  2015 |  2014 |  2013


2024
From the design phase to project completion, the attention to detail and constant communication by the crew and management was impressive. A huge grateful thanks to Brian (Sales Consultant) and John (Production Manager) along with Eddy and his talented installation team for our work of art!

Sharry F. from Annapolis, MD
2/14/2024



This is our second project with Fence & Deck Connection. Everyone was very professional and listened carefully to our needs to help design a great fit for our home. The work was well done and the builders were friendly and responsive. We’re very happy with our new steps.

Stefan T. from Edgewater, MD
2/7/2024




2023
It was a great experience working with everyone. The crew was very knowledgeable and easy to work with, and took pride in their workmanship. Excellent job to everybody on such a big project.

John L. from Harwood, MD
12/13/2023



Great experience! Very professional fence — it looks great. Thank you very much for your persistence with the county. Everything was wonderful and I will recommend Fence & Deck Connection.

Chandler K. from Shady Side, MD
11/28/2023



All employees were professional and highly skilled. We are very happy with the entire project. Our deck is beautiful and we will enjoy it for many years to come.

James H. from Crownsville, MD
10/31/2023



We found are experience with Fence & Deck Connection quite satisfying from the beginning to the end. Brian made it easy to adapt to our ideas and Bill was very helpful in bringing it to completion. Both Carmen and his partner were extremely hard working and very professional. We are very happy we went with Fence & Deck Connection!

Ray J. from Millersville, MD
10/31/2023



Working will all the different people at Fence & Deck Connection was effortless. Installers worked hard and had installed in one day. Project Manager worked through any and all issues and sales manager responded to all questions. Fence looks great. Would highly recommend you guys to anyone needing a fence installation.

Judy P. from Crownsville, MD
10/24/2023



Brian (our Sales Rep) was fantastic. I highly recommend him. Bill Yost kept me updated on everything. The installation team was great. Highly recommend your company to anyone looking to purchase a deck. You have a great team.

Debbie S. from Glen Burnie, MD
9/28/2023


We love our new fence! It looks great. Charlie & his crew did a wonderful job. The only problem we had was the way the gate fit. We didn't like the big gap between the gate & the posts. Steve came out & looked at and had someone come out & fix it. (Can't remember their names). It looks perfect now! Brian, the sales rep who first came out was very knowledgeable & gave us all the info we needed. Everyone that we dealt with was friendly & courteous. Would definitely use FDC again & tell others about our great experience.

Karen K. from Glen Burnie, MD
9/21/2023


Our new deck is absolutely amazing! Better than we could have imagined from the drawings. We want to extend our gratitude to John K., Luis, and the rest of the construction crew for their excellent work throughout the entire process. John went above-and-beyond, making sure that our project was proceeding on time, navigating the permitting process, and checking-in with us frequently. We were most impressed by Luis and his team. They were the hardest working and most professional construction crew that we've ever worked with! You can clearly tell that they take pride in their work, and we really appreciate the attention-to-detail that went into building our new deck. Thanks again for everything!

Alexander L. from Annapolis, MD
9/6/2023


My wife and I are very satisfied in all aspects, the meeting with the representative, to the building crew. We are so satisfied we will look to your company first to replace our deck on our home. Your prices are very fair and reasonable.

Joe H. from Pasadena, MD
8/29/2023


The process from start to finish was very professional. The crew did a fabulous job. Thank you!

Julie B. from Odenton, MD
8/16/2023


I couldn't ask for anything better from beginning the process to the final inspection. Everyone I dealt with was positive, punctual and professional. Thank you!

Linda P. from Crofton, MD
8/2/2023


Brian, William and the construction team were a pleasure to work with. They did everything they said they would. They were professional, punctual and quick to complete their work. The quality was what I expected throughout the process. Would recommend them for any fence needs!

Matt P. from Annapolis, MD
7/25/2023


Very professional crew and manager/sales team. Very happy with results and the communication throughout the project. Will recommend to any interested in decks or fencing moving forward.

Luke T. from Odenton, MD
7/24/2023


The speed and quality at which our new deck was built still astounds me to this day, it makes our outdoor space so much more livable and we are using it daily! Everyone comments on how great it looks, it has added so much value to our home, so truly was the best investment. I would highly recommend Fence and Deck to anyone that needs anything done and I'll be sure to talk to them again when we need our fence replaced. Thank you!

Lana M. from Glen Burnie, MD
7/18/2023


My husband and I are so happy with our experience as a whole with Fence and Deck Connection. We were in desperate need of a new deck, and Brian knew exactly what we were looking for, and even made some to tweaks to our existing structure that made so much more sense. The work was done with such perfection, and we couldn't be happier with the end results. This is our second time using Fence and Deck Connection, and they continue to impress us!

Lorna M. from Glen Burnie, MD
7/7/2023


Fence & Deck Connection: your field crew was excellent and exceeded our expectations.

Craig Stevens from Annapolis, MD
6/13/2023


Excellent project. I am always happy working with this fabulous company. They are courteous and efficient and the work that is completed is always perfect.

Justin B. from Queenstown, MD
5/5/2023


We had a great experience from start to finish with the installation of our new fence. Fence & Deck Connection was quick in responding to our questions, giving us a quote, giving us a start date and sticking with it! The installation team was very professional and courteous. They arrived in the morning had the old fence removed and the new one installed by the afternoon! We received a courtesy call to make sure everything was to our satisfaction and later Brian came by to visually inspect the work. We would highly recommend this company!

Don M. from Edgewater, MD
4/20/2023


Just want to thank you and your whole team for the great job they did on our front porch railing and stair rails. Everyone we dealt with had a professional attitude and treated us with respect. The 2 installers did a great job and we loved the way it looks. We have had very positive feedback from the neighbors. We would recommend your company to anyone that asks.

Fred Z. from Annapolis, MD
4/19/2023


Very pleased with my new deck!! I have received numerous compliments about the deck from neighbors.

Helen E. from Linthicum Heights, MD
4/11/2023


Fence and Deck Connection were a pleasure to work with. No pressure listened and understood what I wanted, worked with me on financing and timetable. Brian was professional as well as imaginative to come up with my requests. Steve did a great job getting things ready and they were done in a day with a fantastic job. The crew barely took a break and left the yard cleaner then they found it. Overall a great experience.

Erik B. from Millersville, MD
3/14/2023


Great company. Honest estimates. Fair prices. Quality work. Absolutely no complaints. Will hire again.

Phil C. from Edgewater, MD
3/14/2023


Carl Schmidt and his crew are awesome! We have been very impressed by the professionalism and attention to detail they displayed EVERY day from demolition to build to finish work. Each team member was pleasant and engaged in making us happy. You have a great team, and they represent your company in a very positive manner. We love our new space!!!

Eric Y. from Edgewater, MD
2/27/2023


I am a returning customer to Fence and Deck Connection. The experience with Fence and Deck connection is always positive. They are professional, honest, fair, and do great work! Brian never tries to "sell" the customer on anything, rather he listens to the customer's needs and helps build proposals/estimates within budget. The on-site team works efficiently and flawlessly. I will be using them again in the future to replace other fence line on my property!

Kelly W. from Annapolis, MD
2/27/2023


Valerie and I were very pleased with our experience with Fence & Deck Connection. The work was of excellent quality, and completed on time. Fence & Deck was proactive about helping us through the project, and did a great job of post-work quality control. All in all, Fence & Deck was highly professional.

Hutch R. from Annapolis, MD
1/17/2023



2022
From the initial consultation through the design/material selection to the build out of our deck Fence & Deck Connection delivered! From the first meeting with Brian we had process, timeline and communication clarity. The first rate experience was exactly as described and resulted in a deck that is perfection!

Jeff A. from Edgewater, MD
12/13/2022


We had a wonderful experience with Fence and Deck. We will recommend them to neighbors and plan on using them in the future. Our finished deck is beautiful and we love the materials and the guarantee.

Tara B. from Annapolis, MD
11/2/2022


My experience with Fence and Deck Connection was great. Everything that was going to be done was explained in detail. The work of putting our fence in was done in one day. No mess just a beautiful fence. I went around the fence and didn't find anything wrong. Even our neighbors complemented us on how nice it looked and even made a difference in the appearance of the house. I did receive an e mail about two weeks later telling me someone would be out to do a walk around to be sure everything was done well. Then I received an e mail that two of the post had flaws and were going to be replaced. I never noticed anything wrong with any of the posts, but they did, and they were replaced. I will definitely recommend this company to anyone looking to replace or get a new fence. Thank you for such a good product and great service.

Sharon T. from Edgewater, MD
10/28/2022


We are so pleased with the fence that Fence & Deck Connection installed around our home! Their team was great in working with us to make sure we got exactly what we hoped for. We definitely plan to work with them again for any of our future fence or decking projects, and we have already recommended them to our friends and neighbors!

Grace T. from Shady Side, MD
10/25/2022


Just a note to say how happy we are with our deck!!!! John Kilchenstein and his crew (Carmen and 3 other guys who unfortunately didn't get their names) did an outstanding job from the beginning of the project to then end. Wonderful communication throughout the entire process and John went above and beyond to make sure everything was what we expected and more. The crew worked so hard and were such professionals in all aspects. We had a few angles on the deck that I know must have been difficult to cut but, it was all done with perfection. John would check in each day to address any concerns and questions. Once the deck was completed, John came out and went over everything with us and made sure we were satisfied with the end result... And we ABSOLUTELY are!!!! The crew cleaned up at the end of each day and they were meticulous throughout the entire process. John and his crew are true professionals and you can really tell how much he cares about his customers and his hardworking crew. Thanks again for such a great experience! These guys are top notch!!!!

Melinda B. from Annapolis, MD
10/25/2022


My overall observation is that your team did a great job with our deck project from first contact to completion of the project. Your sales, installation and inspection teams were very thorough and professional, and quality of work was excellent.

William A. from Hanover, MD
10/13/2022


I am very pleased with my fence and gate. My salesman Brian Hannon answered all of my questions. The crew who installed my fence and gate did a very good job and were respectful of me. Bill Wolfe my project manager responded to my request in a respectful and timely manner. The crew that changed the gate swing direction were quick and did a good job. Thank you to Bill and Cheryl for getting this change done quickly.

Carole O. from Annapolis, MD
10/12/2022


Brian and the entire team at Fence & Deck Connection were a pleasure to work with. I would highly recommend them to anyone.

David S. from Edgewater, MD
10/12/2022


My wife and I are more than pleased with our new fence and deck. They are both beyond our wildest dream. The professional and the courtesy shown to us by Brian, Steve our fence project manager, John our deck project manager the construction teams were very appreciative. We are pleased beyond pleased with Fence and Deck Connection. Thanks to everyone with whom we interface with at you company.

Thomas G. from Pasadena, MD
9/22/2022


We couldn't have picked a better company to build our screened porch! From start to finish it was a stress-free process for us and the craftsmanship is just impeccable. We are in love with our new addition! Thank you, Fence and Deck Connection!

Heidi P. from Severna Park, MD
8/25/2022


My experience with you all was great, from start to finish. Brian came out and gave me all the info I needed to make a sound decision. TJ kept in great communication throughout the process and working with me up until it was time to install (and during the installation process). The guys that came out to do the work did a great job. They were professional and I had no issues with them. I would definitely recommend you all to other potential clients.

Paris P. from Hanover, MD
7/21/2022


The process was terrific from sales, to scheduling, to project management, and then the job itself, things were smooth and professional!

Jennifer C. from Riva, MD
6/22/2022


Every step in the process was professionally done, and the result is excellent!!

Linda P. from Crofton, MD
5/25/2022


From start to finish, Brian, Steve and Mason as well as the entire installation team were professional, courteous, and efficient. Brian answered all of my initial questions without hesitation (and I had A LOT) and accommodated all of my requests to help ensure our new fence met all of the needs of my family. Steve ensured a smooth project completion from start to finish and dropped by on install day to ensure I didn't have any issues. The install team did an outstanding job removing my old fence and installing the new one before the rain washed them out for the day. They would have had this job completed in one day if it weren't for the rain. Mason was outstanding in addressing a small issue we noticed after installation. The issue was corrected immediately without hesitation and my family is loving our new, beautiful fence from Fence & Deck Connection. You have a customer for life, and we will be reaching out with any exterior projects we may need in the future! Thanks again!

Mariana M. from Glen Burnie, MD
4/28/2022


Fence Connection did a fabulous job and I will definitely refer you to others. Thank you!!

Todd W. from Crofton, MD
4/6/2022


This was our second fence project with Fence & Deck Connection; it looks great and adds value to our property! Everyone I worked with during the process was very helpful.

Esther K. from Annapolis, MD
3/2/2022



2021
Fence & Deck Connection did an outstanding job from start to finish. Brian listened to me and understood exactly what I was looking for and provided great product visuals. Francisco followed up by re-checking all parameters right before installation. The timeline was exactly as predicted and the crew finished all work expediently. My husband and I are very pleased and highly recommend Fence & Deck Connection.

Catherine W. from Severna Park, MD
12/30/2021


Everything from initial evaluation/quote to install went great! Install crew had the project down to a science, couldn't believe how much was accomplished in one day! Brian handled all of my nagging questions without hesitation.

Stephen S. from Glen Burnie, MD
12/8/2021


Extremely happy with the new fence. It looks beautiful and Fence & Deck Connection did a wonderful job - definitely would recommend.

Patricia T. from Millersville, MD
12/1/2021


Could not be happier with the entire experience with Fence and Deck from start to finish on both your team and your product. Outstanding .... Thank you!

Jack B. from Arnold, MD
11/29/2021


I cannot even begin to express how pleasant this experience was. Additionally, the crew was absolutely AMAZING, courteous, and professional. I will be recommended Fence and Deck Connection to absolutely everyone who needs their services!

Kalyn J. from Odenton, MD
11/17/2021


My experience with your company from starts to finish exceeded my expectations. Scheduling the estimate was easy, and we met as scheduled. I received a clear explanation of the cost estimate and process. The process of obtaining the permit was clear and timely, and the work began a week later. The crew you sent was fantastic; their work was top-notch, and they were friendly, professional, and hard-working. They respected my property and cleaned up at the end of each work day. They finished ahead of schedule, and their work was impeccable. I am a very happy customer and will return to you if and when I need additional work. I am very glad I found you, and have made several strongly positive recommendations of your company to my neighbors. Thank you for making the process clear and easy and for outstanding workmanship on my deck!

Douglas D. from Odenton, MD
10/18/2021


Great job, very happy with the fence. Guys worked really, really hard for nearly 10 hours in the blazing heat. Courteous, kind and helpful. Definitely recommend!

Erin L. from Arnold, MD
9/21/2021


I couldn't be happier with Fence and Deck. While attempting to perform a DIY myself, I found myself unable to acquire many of the materials required to install a fence. On top of that, any sort of product of significance has been on immense backorder due to the Coved situation that is ongoing. At the last minute, I called Fence and Deck salesman, Brian Hannon, and told him I would need the fence installed earlier than the time frame he could promise due to our family expecting our first child in October. Brian was able to work with the project manager to install the fence well ahead of schedule even with the complications of Coved causing significant delays in almost everything. Francisco's team who installed the fence also was immensely professional and exact. The fence was installed quickly with no mess at all. The professional, precise, and quick abilities of Fence and Deck was beyond expectations. Money well spent. I will definitely recommend Fence and Deck Connection to any neighbor who asks.

Jonathan C. from Crofton, MD
9/16/2021


Fantastic work! I have already recommended you guys to several of my neighbors. Couldn't have been more pleased with the process and the final result.

Edward S. from Arnold, MD
7/29/2021


Working with Fence and Deck Connection was such a pleasure, from the first phone call with Brian Hannon to the last call to the women in the office. Both crews, deck railing and fence, were very professional and clean. The scheduling was perfect and they were always on time. I would not hesitate to call them again.

Bonnie H. from Riva, MD
7/21/2021


It is a reason why I am a repeat customer with Fence & Deck Connection. It is because they are awesome. The deck that was designed by Brian and I came out better than expected. How thankful I am that Brian was so patient with me. I made so many changes, even up to the last minute. I was not sure of the size so I changed that. Then I was not sure if I wanted to wrap the legs or add the picture frame border. In the end I made all the necessary changes, and the deck came out amazing. Chris also did a great job by making sure I was happy with the finished product. He made sure that everything was completed to my satisfaction, and it was. I get so many compliments on the deck. Our deck stands out and is the best deck in the neighborhood.

Shawn M. from Severn, MD
7/1/2021


Fence & Deck Connection (FDC) is always my top pick when it comes to my outdoor needs. Making decisions to add outdoor additions to your home is already a major process. You want to try and get it right the first time. The FDC team made sure of that. The work they do is exceptional. I always compare their product to other companies, and they are always my top choice. We compared our fence to others in our neighborhood and I am so thankful we went with FDC. Brian is a one-of-a-kind sales consultant. He made sure that the project comes out the way you want. He is willing to make last minute changes to ensure that you are truly satisfied. Brian guided me all the way to the end of the project and made sure that the final product exceeded my expectations. The entire FDC team truly made this project a wonderful experience and I look forward to working with you in the future. You truly lived up to your goal of making customer satisfaction your number one priority. My family and I are very satisfied. Thank you for a job well done.

Shawn M. from Severn, MD
5/19/2021


The company and everyone that we met in the fence replacement - all FANTASTIC! I would highly recommend Fence & Connection for any jobs. We will be using them again as we have more fencing to do.

Derath P. from Davidsonville, MD 4/8/2021



2020
From beginning to end this was a great project! Communication and follow through was excellent and the project was done weeks earlier than we were told. We’re very pleased and happy to recommend Fence and Deck Connection to anyone needing their services! Thank you Fence and Deck Connection!!

Dawn W. from Grasonville, MD
11/23/20


Thank you for the wonderful work. I now feel safe having my dog and children in our yard knowing that won't be able to run out to the road. The whole process was fantastic from estimate, products, customer service, installation and more.

Nicole T. from Arnold, MD
10/20/20


Every aspect of dealing with your company was exceptional and great to deal with. If I need anything else done like this I will definitely use your company again and will also highly recommend your services to others.

Ralph P. from Pasadena, MD
8/4/20


From beginning to end it was a great experience - friendly, polite people, timely, fast project, it took them a lot less time than they even said.

Arthur L. from Crofton, MD
8/4/20


Brian was an excellent salesman and made sure I felt comfortable throughout the whole process. He was very responsive and informative with any questions I had along the way and did a great job of representing himself and all the good qualities of the company. I went with FDC over other competitors simply based on their track record of excellent service and client satisfaction. They did not disappoint as the installers arrived early and finished the job even quicker than I expected. I would definitely recommend FDC for any fence/decking needs.

Sean from Odenton, MD
4/16/2020


Simple, effective, and efficient. It was a pleasure doing business with Fence & Deck Connection. We are loving our new fence.

Sam from Arnold, MD
4/1/2020


We reached out to Fence & Deck Connection two years ago to discuss a fence. We had to put those plans on hold until this year due to an unexpected expense. When we reached out to Brian Hannon two years later, we picked up right where we left off. We were able to communicate mostly by email, but we did walk the property with a Fence & Deck representative twice to ensure we were on the same page. Our fence was ultimately installed in just over one day and we couldn't be more pleased. I've already recommended them to other friends.

Mia from Arnold, MD
3/10/2020



2019
My deck is very beautiful and well made. I feel it is a positive replacement to my property. I have recommended your company to many associates.

Ann from Centreville, MD
9/18/2019


The whole experience with your company was outstanding. I am very impressed! Thank you. I love the new fence!

Christine from Severn, MD
8/6/2019


My wife and I are extremely pleased with our overall experience with all the folks we had the pleasure of working with at Fence and Deck. Very professional, efficient, and hardworking individuals provided us with a deck we are most pleased with, one that we enjoy using and living with for many years to come.

Mike from Odenton, MD
January 29, 2019


I have been satisfied over and over again. Yes, the work is brilliant and someone else MIGHT have done a comparable job BUT Fence & Deck Connection clearly treats employees well who then treat customers well who tell others to call Fence & Deck Connection. I might even live long enough to need you to do my front porch again?!? Thank you, in equal parts, for having a most personable & talented staff and crew. I put your business cards across the street at the cafe and hope to see your crews "around" the neighborhood!

Elliot from Annapolis, MD
January 17, 2019



2018
I cannot say enough about how absolutely great my experience was with Fence and Deck Connection. I just happened to stop by the Millersville office for info - from that point to completion - excellent service. Being in the construction industry myself, I am not very forthcoming with such grand reviews - rather tough - but your business model and customer service is top notch. The crew that installed the fencing were most excellent. If I had other projects to be done by Fence and Deck Connection - I would not hesitate to hire you for the work. Since I am unable to provide more work at this time, I can certainly spread the word about how terrific my experience was and how awesome the fence looks and is built. We are on a main roadway; our friends who pass by compliment us on the fence.

Terri from Ferndale, MD
December 12, 2018


Just got back from vacation this afternoon (that was unfortunately interrupted by a business trip I had to make to Detroit), and I just took care of the survey. I don’t know when I will use the deck with all the rain we’ve been having, but from the inside it looks fabulous ? as good or better than I had hoped. I also wanted to point out that my wife and I were very pleased with your crew ? they were very friendly, polite and professional, and we especially appreciated how meticulous they were about clean up. Based on past experience with other contractors, I had feared we would be finding old nails in the grass and driveway for months, so I am delighted that this has not turned out to be the case. I cannot think of any negative aspect of our experience the price was quite fair, the timing was consistent with what I'd been advised when we sat down to design the replacement deck, everyone acted like a true professional and the deck looks beautiful. Not much more to say we are very pleased and we are glad we selected your company for the project.

Tom from Davidsonville, MD
August 8, 2018


Thank you so much for the great job your guys did on my backyard fence. I left for work in the morning and returned to them just finishing up. They cleaned everything up and left behind a beautiful fence. From beginning to end your company has been completely professional. I couldn't be happier. I chose you on the referral of my brother who also got a great looking fence from Fence and Deck Connection. Thanks again for a job well done.

Diana from Annapolis, MD
January 21, 2018


The Fence looks excellent!

Thank you Fence and Deck Connection for the excellent job you did on our new Fence! Sales representative, Brian Hannon, was very courteous. The installers did an excellent job. We are very satisfied and we highly recommend your services! Thanks.

Mohammed from Gwynn Oak, MD
January 20, 2018


We are enjoying our new fence. The craftsmanship and quality are top notch and above the previous fence.

I appreciate the flexibility with the changes. We requested. When you said it would be done it was done.

I will recommend your company to family and friends.

Roody from Stevensville, MD
January 17, 2018


My wife and I purchased a town home in December of 2016. One of our projects was to have a deck built. Fence & Deck Connection was highly recommended by my father as he and I have had work done by them before. Brian Hannon was the first person in contact with me about the deck. He was very professional and very patient with me. He explained my options to choose and after getting approval from my HOA, he and his crew began working immediately. (My HOA is very picky about everything, and they said Fence and Deck is the best when it came to the decks. Never any issues with the county.) They contacted me via phone as to when they would be arriving and what they would be doing. They kept me up to date which was very important to me as I too am a business owner and that extra step puts the customer at ease. I strongly recommend Fence and Deck Connection to build your fence or deck.

Thank you.

Ralph and Erin from Annapolis, MD
January 16, 2018



2017
Hi Brian;

Our new privacy fence is wonderful! Got a surprise visit from the Utility person and he only had to make a spot on the curb. Your three man crew arrived a bit late because of traffic but finished the fence by 6pm. I was amazed to see how the three of them got it completed so quickly. The young man in charge hardly stopped to take a break and I brought out a power strip so he could recharge his cell phone.

He asked me several questions and I in turn asked him what he thought was the best way to proceed. He was the expert and he and his crew did a great job.

The Annapolis City inspector showed up and we were lucky we were home! She completed her inspection in minutes. Finally Bob came by on Monday to do a final inspection and make adjustments to both gates as they had settled a bit! Again he was very professional.

We chose your company as Madeleine's nephew had used you to install his privacy fence around his swimming pool in Arnold. Adam suggested what we should ask for and we followed his suggestions.

We also appreciate you being able to adjust the time frame so as not to impact our wedding ceremony on June 11th.

Sincerely,

Harvey and Madeleine from Annapolis, MD
June 28, 2017


Brian,

Thank you Fence & Deck Connection for our new fence. We are very pleased with the quality and appearance of the fence. The workmanship that was displayed at our home was unbeatable. We would definitely recommend you to our friends and family.

Karin from Annapolis, MD
June 27, 2017


I have given 3 neighbors your information to have a deck put on their homes. You did one about 3 or 4 weeks ago. They stopped by to see the deck. They also bought a shed like we have.

With that being said. I have enjoyed my deck. I have cooked out on my grill once or twice a week, it is beautiful. Thanks Fence and Deck Connection for a beautiful work in a timely fashion.

Regards,

REGINALD AND LORIE from Upper Marlboro, MD
April 25, 2017


I am very pleased with Fence and Deck Connection. The fence is of high quality and looks great.

Brian even helped me with HOA approval and the quality control manager came out, within a week after installation, to inspect.

Thanks to everyone at Fence and Deck connection!

Valerie from Gambrills, MD
April 25, 2017



2016
Joan and I wanted to thank you and your construction crew for the great work in the design and construction of our new deck!

We have received nothing but compliments not only on its good looks, but on the time or construction. Your crew of two were here every day, completing construction in five days. And, they completely cleaned up at the close of work every day.

The construction of other decks in our neighborhood has taken days, or even weeks longer, and the worksites were constant eyesores

. We've given your name to many of our neighbors, and we're sure we will see you and your crew in our neighborhood again soon!

Many thanks!

John and Joan from Marriottsville
December 23, 2016


Thank you so much for a job well done.

Brian was awesome to deal with through the process & kept us up to date!

Bob contacted me after performing a quality check & sent someone out immediately to make adjustments to our gate! Our property has a strange grade, but they were able to work with it.

Everyone, including the installers ere friendly & helpful. We will definitely be recommending you to others!

We wish all of you a Merry Christmas!

Donnie & Jessica from Glen Burnie, MD
December 16, 2016


Just wanted to drop you a note... the fence looks great. The tear-down, installation and clean-up were timely and efficient. We would highly recommend your company to anyone who needs fencing in the future.

Also please tell your inspector, Bob, that the replacement landscape lamps arrived and were a few more than actually necessary. They are really appreciated. There is no need for your company to install them. We will do that over the next few months.

And please thank the foreman Brian (that's a lot of Brians) for a superb job.

Regards,

Pat and Dick from Linthicum, MD
November 16, 2016


Brian was extremely professional and easy to work him. He listened to what our expectations and designed a great fence for us. Installation only took a day and very pleased with their professionalism as well. Highly recommend Fence and Deck Connection for anyone looking for a fence!

James from Glen Burnie, MD
November 10, 2016


Sorry it has taken me so long but I just wanted to send a note letting your team know how happy we are with our new covered porch that Fence and Deck Connection installed this summer. From start to finish, the experience was painless. And the installation team was the best. How they did their job in the heat of the summer is beyond me. And what a great job they did. We have had many compliments on the workmanship and by some pretty tough critics. We feel like we are now in a new house. Thanks Brian for working with us to get the best products to fit our needs and for being so responsive. And thanks to Carl for being there every step of the way. You guys are an asset to your company. We will be calling when we are ready to redo the deck.

Jeff from Severn, MD
October 25, 2016


Thank you for stopping by and for the photos. We think the fence really looks nice. It turned out very nice. We really like the mocha privacy fence. Thanks again. Michelle from Pasadena, MD
October 19, 2016


BRIAN:

Fence and Deck Connection truly did exceed my expectations. From the very beginning when I first contacted your office and was put in touch with you Brian, to the final beautiful and well-crafted fence I had nothing but an outstanding experience with your company. I appreciated the time you took with me at the outset of the project to explain in detail the differences between the different type of fences.

Once the project was underway, I was very appreciative of the communication and updates.

My friends and family and I are truly impressed with the final results. Needless to say, I will be referring my friends and family from Maryland to Fence and Deck Connection with my highest recommendation.

Thank you to you and all at Fence and Deck Connection for a job very well done!

Eric from Whiteplains, MD
August 29, 2016


BRIAN:

I wanted to send you a quick note to emphasize how pleased i am with you and The Fence Connection for the very professional instillation of the fence. The crew arrived on time, on schedule and completed the installation of 135' of fence in the afternoon. I appreciate the cost and the courtesy you crew presented to me and to my neighbor who graciously allowed the crew to erect the fence from their side of the yard. All in all the entire experience was a pleasure. This was my second dealing with the Fence Connection and will not be my last.

Thank You,

Thomas from Arnold, MD
August 24, 2016


BRIAN:

We went with fence & Deck Connections to install our new fence, and it looks fantastic. They did a great job removing the existing fence and kept all my gardens in tact!! Our yard was left clean and the job was done very quickly. I would highly recommend fence and deck.

Lisa from Edgewater, Maryland
6-21-16


BRIAN:

I would like to thank Fence and Deck Connection for the incredible job they did with our fence. We had several ideas of what we might want, but after meeting with Brian Hannon our decision became so clear. He answered all of our questions and discussed the options so we were able to make that clear decision.

We added a 6' white vinyl privacy fence along the back and down part of the sides and continued with the same white vinyl picket to the street and across the front. The recommendation of the gate over the driveway is perfect.

The installation was flawless...they fenced an acre in less than four full days. The professionalism of the crew was outstanding. They were all friendly and courteous and worked so hard to give us the perfect fence. Very, very happy with the entire process and are looking at F&D Connection for other projects we are considering around the house. Thank you Brian and the entire team!!!

Douglas from Stevensville, Maryland
5-18-16


BRIAN:

My fence looks great and I am very excited about it. I just wanted to shout out a note to you for your excellent service and personality from start to finish. You did exceed my expectations with your quality of service and workmanship.

A big shout out for the team and the team lead who spoke with me after installation to explain everything. He was very through and pleasant. I enjoyed meeting him.

Grace from Waldorf, Maryland
5-19-16


BRIAN:

My wife and I would highly recommend Fence & Deck Connection to build your deck. You often read to get at least three quotes when looking to have any work on your home done, and Fence & Deck Connection was the first company we met with. Brian came over to our house at a convenient time and walked us through deck materials, options, and the building process. Brian helped us hone in on the Trex Transcend line of products based on our ideas of what we wanted the deck to look like (wood), what time of maintenance we wanted (hardly any), and our concerns regarding warranty for the materials and work. He also noticed I was active duty based on pictures walking in our home and offered a military discount on top of their promotion for that month! Just another example of going the extra mile, he even called the county office on our behalf to verify the maximum sized deck we could build on our property. While he encouraged us to shop around, he also let us know that he was available to answer any questions as we learned more about the process of building a deck. Suffice to say, we met with others but knew that Fence & Deck Connection was the right choice to build our deck.

Over the course of the next few weeks, Brian was really patient with pricing out different options for our deck, sending us pictures of the options we were considering, and meeting with us at their showroom outside of Fence & Deck Connection office hours so we could see the actual floor boards instead of the small samples he had on hand for our initial appointment. The showroom also had many options to see in person, so it helped us finalize our choices.

Once we got the okay from the county and our HOA, the building process went smooth over the span of 3 days. Another testament to Fence & Deck Connection "making it right," when we saw the post caps that were installed didn't match what we envisioned, Carl worked quickly get a better idea of what we wanted and found post caps that matched our description. He put in a rush order to get them delivered and had them installed by the weekend! All in all, I'm glad we chose Fence & Deck connection, have no doubt they'll stand behind their warranty, and would definitely encourage others to at least meet with them if shopping around for a deck.

Jonas from Ellicott City, Maryland
5-11-16


BRIAN:

LOVE my new fence!

The work crew were courteous and cleaned up after themselves. They disposed of the old fence and some of my trash. I have received nothing but compliments since it was installed.

I called because the gate was rubbing against the post. Within two days, your inspector was out and adjusted the gate. I would recommend your company highly to anyone who asked me.

Patricia from Glen Burnie, Maryland
5-3-16


BRIAN:

Fence & Deck Connection have been a phenomenal business to work with on our fencing project. I worked closely with Brian the design consultant who made sure we got the exact fence design we wanted. He never took long to return any of my emails or phone calls with new design ideas or concerns I had. The whole process was smooth and painless and the installation was fast, yet it came out beautifully. The crew that was out installing our fence were very nice and made sure to keep the work space clean. They kept us up to date on their progress and ensured we were satisfied at the end of each day. The fence only took a day and a half to put up and the finished product is beautiful! The company in general is fabulous and really want to keep their customers happy. We had an issue which resulted in a hole in one of the panels only 2 weeks after installation. Fence & Deck Connections immediately said they would come out and replace the panel free of charge! A company that takes that much pride in their work and customers deserves the highest recognition. I would recommend Fence & Deck Connection to all my friends for their outstanding team members, quality of work and material and their commitment to keeping their customers happy!

Cassie from Halethorpe, Maryland
5-1-16


BRIAN:

The Fence and Deck Connection team installed stairs and a fence for our family. What we received was not just top notch products, we also received the best service, and customer support from the first visit and beyond we could ever hope for. Your work and support are second to none. Hands down you guys are the best and we would recommend you to anyone who is looking for your services. You have set a standard that will be hard to beat by any other contractors that do work for us in the future. We only wish you did more than just fence and decks. Thank you for such a great experience!

Aaron and Jenn from Gambrills, Maryland
4-25-16


Hi Brian,

Fence and Deck Connection was chosen because of the quality and design of our neighbors' fence. We selected FDC and cannot be more pleased with our fence, but more importantly, the professionalism and dedication to our project by the FDC team. Our design consultant, Brian Hannon, is absolutely amazing and extremely knowledgeable. He provided us insight on design options along with proper placement on our property. His dedication to our projected continued beyond the sales consultant. Even after a month, I still receive inquiries from him asking if everything is still satisfactory. That level of service and commitment is why we chose FDC and will continue to work with this company for future projects.

C. Thompson Jr.
Upper Marlboro, MD
Fence Installed March 2016


Brian,

The deck does look great! From start to finish you and your company were very professional and easy to work with. During the process we experienced a couple of glitches and the crew worked through them and made sure I was satisfied. Great job, I will recommend you to anyone looking for a deck.

Frank Nanney from Riva, MD
4/7/2016


Hi Brian

I filled a survey or two out, and said nothing but nice things. As I mentioned i was really impressed with some of the construction techniques used. The quality is very good and the dogs love it. It also has allowed me to get my projects done as well.

Thanks again,
Duncan and Nicole from Edgewater, MD
4/5/16


Dear Brian Hannon

We recently had Fence & Deck Connection replace our old deck. We love the new deck!

It was so easy working with Fence & Deck Connection throughout the whole process. The design consultant, Brian Hannon, was pleasant to work with and offered many helpful ideas and suggestions. He was always available to answer any additional questions and kept us up to date on the process. The builders were very professional and friendly. It was amazing to see how quickly and easily the deck was built. An added bonus was how efficiently the area was cleaned during and after the project.

I would certainly not hesitate to recommend Fence & Deck Connection to anyone.

Mary from Glen Burnie, MD
2/20/2016


Dear Brian,

In 2010, my wife and I decided to have a contractor install a fence on our property. Having worked with a fence contractor some years before, we first tried to contact them and discovered that they had gone out of business. This forced us to evaluate what we wanted in a fence company. We agreed that we wanted a company that had a firm foundation, that had a good reputation, that used quality materials, and that would stand by their product. After some research, we decided to sign a contract with The Fence and Deck Connection.

The sales representative and the company exceeded our expectations. They were informative and the construction was completed professionally. The Fence and Deck Connection took care of permits, installation, and clean-up. They also gave us an approximate time that it would take to complete each part of the job. These time frames were also met.

A couple of years later, my wife and I decided to have an old deck at our house torn down and replaced. We were so pleased with the Fence and Deck Connection after the first contract that we contacted them about this job. The deck turned out to be a much bigger job and the crew was exceptional as they strived for excellence down to the smallest details.

After the contract was completed and the bill paid, I noticed one loose board. I called the Fence and Deck Connection about the concern. They immediately sent a crew who re-fastened the board and inspected the rest of the deck, all at no additional cost to us. To me, it was a sign of conscientiousness and a great work ethic.

In 2015, my wife and I wanted another fence installed, so we again contacted the Fence and Deck Connection. Nothing has changed. They even replaced a wood fence support from the original installation that had warped at no additional cost to us.

The Fence and Deck Connection has been a wonderful company. They receive our highest compliments and we would recommend them to anyone.

Fran and Vernon Smither


Brian

The front "good neighbor" fence turned out even better than expected. The guys on the job did great working around some of the ground issues and the utility pole support that crossed onto our side. They even did a little finish work to connect the back with front fence to give it a finished look. We are very happy with this project and tell our neighbors to call you with any projects. Thanks for making this easy.

Kim from Annapolis, MD
2/6/16


Brian

In 2010, my wife and I decided to have a contractor install a fence on our property. Having worked with a fence contractor some years before, we first tried to contact them and discovered that they had gone out of business. This forced us to evaluate what we wanted in a fence company. We agreed that we wanted a company that had a firm foundation, that had a good reputation, that used quality materials, and that would stand by their product. After some research, we decided to sign a contract with The Fence and Deck Connection.

The sales representative and the company exceeded our expectations. They were informative and the construction was completed professionally. The Fence and Deck Connection took care of permits, installation, and clean-up. They also gave us an approximate time that it would take to complete each part of the job. These time frames were also met.

A couple of years later, my wife and I decided to have an old deck at our house torn down and replaced. We were so pleased with the Fence and Deck Connection after the first contract that we contacted them about this job. The deck turned out to be a much bigger job and the crew was exceptional as they strived for excellence down to the smallest details.

After the contract was completed and the bill paid, I noticed one loose board. I called the Fence and Deck Connection about the concern. They immediately sent a crew who re-fastened the board and inspected the rest of the deck, all at no additional cost to us. To me, it was a sign of conscientiousness and a great work ethic.

In 2015, my wife and I wanted another fence installed, so we again contacted the Fence and Deck Connection. Nothing has changed. They even replaced a wood fence support from the original installation that had warped at no additional cost to us.

The Fence and Deck Connection has been a wonderful company. They receive our highest compliments and we would recommend them to anyone.

Fran and Vernon from Pasadena, MD
2/5/16



2015
Hi Brian,

I'm loving the fence. The dogs not so much. They can't see the dogs through the fence so a lot less barking and they come back in the house without any problem. Thank you so much. The fence looks great and the service was excellent.

Elaine from Glen Burnie
12/15/15


To Brian and everyone at The Deck and Fence Connection,

I am very happy with my fence and deck project. The experience was great from the estimate, to proposal, to design, to scheduling to completion. I would definitely recommend Fence and Deck Connection to friends and/or strangers. Thanks again for all your help!

Mike from Waldorf, MD
12/14/15


Hi Brian & Team.

I'm just writing to tell each one of you what a great experience it was partnering with your company for our deck project. Everyone we dealt with in your organization was polite, knowledgeable, and responsive. We were equally impressed with the crew that did the work. From start to finish it was the best experience we have ever had with a home project. Thank you for all that you do.

You will come highly recommended. Please let us know if we can be a reference or voice our satisfaction on any media that will bring you future business. We love our new deck.

Thanks again!

Larry & Kim from Crofton
12/1/15


Brian,

We had a very good experience working with Brian Hannon at Fence & Deck Connection. We had previously used F&DC for a fence at our home in Crofton. When we moved to Edgewater, it made perfect sense to go with F&DC again. They have great customer service and the fence was completed quickly and within our budget. We would not hesitate to use F&DC again for future projects.

J. from Edgewater, MD
12/1/15


To Brian and Everyone at Fence & Deck Connection,

Greg and I would like to say thank you to those involved in the installation of our beautiful, new fence. We love it! It has really changed the appearance of our home and we have had nothing but favorable comments from our friends and family. Thank you Brian for the initial contact, and also thank you to the installers whose experience and professionalism made the process go smoothly and efficiently - from the beginning to the clean-up. Cheryl and your other office staff were pleasant and efficient on the phone, as well - a very important aspect of a business with customers. We really appreciated them contacting us in enough advance as to when the work would be done so a time could be arranged that was mutually convenient. Thanks again - we appreciate your work and will definitely recommend you to others!

Sincerely,

Greg & Sue in Edgewater, MD
10/12/15


Hi Brian,

Please feel free to share this letter of thanks with any managers or company officials at Fence & Deck Connection. First, I want you to know that your company was the second fence company I called, after I asked for an estimate from another company. The first fence company I called, was very inattentive in returning calls and scheduling an appointment. I could not wait any longer, so I called Fence and Deck Connection. I was very pleased with scheduling, followed by your house visit, in which you gave me detailed information about the various types of fencing and the pros and cons of each. In the end, I ended up buying more, because I felt my choice would save money years down the road.

I could not be more pleased with the quality and look with my new fence, which I am sure has added more value to my home. The workmanship is outstanding, as was the follow-up service. Cheryl Taylorson followed up with an e-mail informing me that a quality control specialist would inspect the completed fence. Cheryl also did a great job in answering any questions I had, and getting back to me expeditiously. Finally, I want to thank Bob Hairsine for his wonderful work in inspecting my fence. I contacted Cheryl, and told her that a neighbor had pointed out that one of our horizontal boards had a crack. Cheryl passed this information onto Bob, and Bob was kind enough to come back and replace the cracked board. I want to thank you, Cheryl, and Bob, for your outstanding service. I will keep Fence and Deck Connection in mind for any future projects, and will refer any friends or neighbors to your company.

Thank you again!

Connie from Pasadena MD
10/7/15


Dear Brian,

Thank you SO MUCH for the great work of the team at Fence & Deck Connection! The whole team was professional and pleasant to deal with from beginning to end. Brian Hannon was our sales coordinator and did a magnificent job of presenting options for our situation. Working around our summer vacation plans, we gave them a 2 day window to complete, which they worked around and were there, with no issues. It took the installation team a full day to complete. They came in, installed and left no evidence that they were even there and WOW how amazing it is. 0│+ We decided on 4 б+ foot white vinyl in the front and on the side. Most importantly, it is safer for our dogs, but it also gives us a lot of privacy. It looks amazing and raises the curb appeal. Thank you to everyone who helped complete. The preparing, working team and end result is SPECTACULAR and we will enjoy it for many years to come!

Stacie from Pasadena
10/1/15


Brian,

I would like to share the wonderful experience I had purchasing my fence through Fence & Deck Connection. As a testament to their good name and good service, I myself was referred to the company based on the positive experiences of another customer.

I was extremely impressed with the salesman, Brian Hannon, who met me in person at my home. Mr. Hannon gave me fair and honest measurements (I know because another company had provided me the same measurements). In addition, he explained the process to me in a professional, clear and concise fashion. In addition, I loved the numerous design and colors the company had to choose from. And, I didn't feel any pressure or gimmicks.

One of the many things that impressed me is the manner in which Fence & Deck Connection stands behind their product. This speaks volumes about the integrity of the company and the materials they use.

Equally impressive is the professionalism of the work crew that installed my fence. The gentlemen were hardworking, professional, polite and thorough. My fence is sturdy, aesthetically appealing and compliments the exterior of my newly constructed home. I have received many compliments on my fence.

I would not hesitate to recommend Fence & Deck Connection to my own family, friends and others in my circle of influence. In a day and age of shady business dealings, it is a breath of fresh air to do business with a company such as this one which exhibits .... Integrity, Professionalism & Reasonable Pricing.

L. Hawkins
Charles County, MD
9-29-15


Superior workmanship! Brian Hannon took my plans and followed them to the “T” but then went the extra mile to add custom features like a privacy wall and a diagonal design. Brian and his team had all the permits and inspections set up and completed successfully. Plus he is an all around nice guy to work with… It was a pleasure doing business with Brian and the whole crew at Fence and Deck Connections.

Thank you so much for your professionalism and your efforts to make sure my dream deck has been realized. The final result far exceeds my expectations. The deck was completed in less than 1 week while maintaining a high quality of work and the final product looks amazing. The materials used were top notch and it really shows in the finished product. The area was ALWAYS picked up at the end of a working day.. scraps piled and NO NAILS left scattered!

I would use Fence and Deck Connections again on future projects. My friends and family who have seen the deck are impressed with the quality and look of the deck. Thanks for your high quality of work and dedication to the task at hand. Brian and Carl helped me design my deck with what I wanted with their experience and expertise, and I ended up with even more than I could have imagined! What an impressive team!

I will happily recommend Fence and Deck Connections to my friends and neighbors in the future. Thank you!

Trish from Edgewater
9-1-15


Hello Brian,

Our experience with you and the team has been a good one. We had little hiccups along the way but nothing to lose sleep over. We are pleased with the fence, workmanship, and continuous service. Our neighbors have noticed a great improvement from our old fence and are already talking about replacing theirs. We have recommended your company because of the timely manner and customer service we received. Your company has been respectful, answered all of our questions and looking forward to see more of your fences in our community. We have forwarded Fence & Deck Connection to the Board of Directors here at Crofton Mews development. We love it! Thank you to all who participated in our project. Have a great day.

Elizabeth from Crofton
7-28-15


Brian,

We highly recommend Fence and Deck Connection! We had our old worn elevated deck renovated and extended and the end result is amazing! We ended up working with a whole team at Fence and Deck as they navigated any permit issues and walked us through the whole process start to finish. Any issues during the building process were quickly resolved and they didn't quit until we were 100% satisfied. We followed their recommendations for smart improvements and were still able to stay within our budget! We have had so many compliments, not just on the appearance of our new deck but also the quality of work that was performed. Thank you, Fence and Deck Connection, and Brian and the whole team who helped us along the way. We will certainly be using Fence and Deck Connection when we are ready to have an enclosure added!

Amy from West River
7-24-15


Good morning Brian,

I wanted to thank you and your team. I was nervous about the potential issues that come with putting a deck on a home but they all went away after our first conversation. Not only did you make the process seem less and easy, your team went above and beyond and I cannot speak highly enough about you and fence and deck connection. I was so impressed I recommend you to my boss and now my company just received a quote from tense and deck connection. Thanks again for all you do.

Warmest Regards,

Matthew J. Gannon
Arnold, MD


Brian

We love, love, love our new deck! We are very happy with Fence & Deck's work and customer service.

Maleka Greene
Bowie, MD


Brian,

I am loving the fence! I appreciate how quickly you were able to get it done and it looks great! The workers were great given the swamp they had to work in. I will definitely tell others about your company and the great work you do!

Melissa from Shady Side
5-12-15


Brian

I am happy to recommend your company to anyone interested in receiving quality service, materials and workmanship! Everyone was polite. Work done efficient and attractive. They left no mess just a quality product. Fence & Deck Connection is my go to place for all my fencing needs.

Capitola from Severna Park
5-12-15


Brian

I love my new fence. I feel the safety now that I didn't before. I want to thank you greatly for all the time and effort from start to finish this project was done in a professional manner and done as quickly as the weather allowed. I will be using you again. In the process of saving the money for my next project.

Cathy from Glen Burnie
5-7-15


Brian,

We are very happy with the way our fence and gate turned out and wanted to let you know what a fantastic job the crew did. Everyone was personable and professional. We really appreciated them working with us to ensure no gaps to help our dogs and the work they did to be careful and organize the old fencing was great. We donated that material to Habitat for Humanity and having the material in good form and sorted made it so much easier. We also would like to thank you as well, for helping us with the design. We have already received many compliments. Now, we just need the weather to cooperate so we can get out there more and enjoy!

Rebecca from Severn
4-16-15


Brian,

I did have a very good experience - appreciated the information you provided in helping me make a decision and there was no pressure to spend more than I had planned. The team that came out and did the work were very professional - the work was completed on schedule. The fence looks great, keeps the dogs in and the squirrels are learning to go under it to get out of their way.

Debbie from Edgewater
4-3-15


Brian,

I was very impressed with the work that was preformed by your crew. (As were the neighbors) The crew was professional and hard working. They completed the job on a timely manner and cleaned up above and beyond. That being said I would most definitely recommend you services to others.

Tom from Churchton
3-4-15


Brian,

I would like to take a moment to say thank you! You and the workers from Fence & Deck Connection were very professional and proficient. I began searching for someone to extend my deck and offer any suggestions they may have. I had looked around for a month and luckily I was given your company's name and number by a friend. Before speaking with you, I spoke with three contractors; none of them were as prepared or as professional as you were. Your knowledge of the company's products and the recommendation of what would work best for me, made my decision easy. Once the construction began, I was very impressed with the work ethic of the contractors. They did an outstanding job on the deck; it looks as if it was done all at the same time.

Ray from Fort Washington
2-27-15


Brian,

I am so pleased with the completed job that I have already recommended Fence & Deck Connection to everyone who comments about our lovely fence. I was impressed by your service. You were prompt in responding to my initial request for an estimate, completed the required contract and paper work immediately, set the dates, and most importantly, you delivered a beautiful fence as promised!

The installation manager and team were very impressive; they truly worked as a highly experienced cohort. Each person knew what to do and how to do it, so that the work moved smoothly throughout the day. Having the very engaging employee come on Sunday morning to remove the old battered fence from our front yard was a pleasant surprise; and the young lady in your office who managed the payment was helpful and pleasant as well.

I know my fence was a small job compared to other projects you complete, but it was very important to me. Even though my landscape still requires a great deal of work, I appreciate that Fence and Deck Connection has gotten us started on improving the "curb appeal". Thank you and take care.

Carolyn from Bowie
1-29-15


Brian,

We had a 5' vinyl fence with two gates installed by Fence and Deck Connection. Our experience was positive from the moment we entered their showroom and met with Brian Hannon to the completion of the project. Brian knew exactly what we were describing, showed us samples and helped make our selection easy. The fence was ready for installation exactly at the time they projected. We delayed the installation because of other landscaping/hardscaping work being done by another contractor, but their project manager (Bob) called me every week to check in on our expectation for installation. The installation crew was great. They made field adjustments to give us the exact look we were going for. And finally, about two weeks after completion, one of their employees came by to check that everything was ok and we were completely satisfied. A lot of companies talk about their customer focus, but Fence and Deck Connection makes it happen!

Thanks for a great job Fence and Deck Connection!

Bill from Grasonville
1-20-15


Brian,

I am very impressed with the level of service I received from Fence and Deck Connection. When I submitted my initial inquiry online, I received a call back from a customer service representative in less than 2 minutes. That same day I received a call from Brian the design representative who came out in 24 hours to look at my backyard and make recommendations based on what I had requested (a secure fence with a gate to keep my puppy safe). The price was also very competitive. He informed me that I would hear from a project manager within 3 weeks and that construction would begin shortly after that. Everything happened as I was told. I was given a day and time for the construction and came home one day to find a well-constructed fence and gate in my backyard. I had a very good experience with this company and my little puppy is even happier because she can now run freely.

Raymond from White Plains
1-14-15


Brian,

I love the fence.. The gate by the driveway was worth the wait! So satisfied with it. I have gotten tons of compliments from my neighbors.

Thank you for your patience with us.

Kelly from Riva
1-14-15


Brian,

My experience with Brian and the Fence and Deck connection team has been what any new homeowner would dream about! Great customer service and positive results! Being a new homeowner comes with a package load of new expenses and wanting to enclose your property line can be quite costly. Brian was patient and enthusiastic enough to ensure us they had a plan that would work for us! Within no time, we were inking our deal and became the envy of the neighborhood! My wife and I thank fence and deck and look forward to doing more business in the future!

Lamont from White Plains
1-5-15



2014
Brian,

You guys did a great job! I appreciate the professionalism, quality, and the speed in which your team completed the work. Thank you!

Jose from Odenton
12-11-14


Brian,

The work, fence and stairs, done for us is/was first class. We have really enjoyed the access to the back yard. Not only our observations, but, the county building inspector commented "...Fence & Deck Connection Inc. always does a great job". What a good testimonial from the county inspector. There is nothing we would have had done differently.

Richard from Crownsville
12-11-14


Brian,

We are very happy with our new deck. We were impressed with the professionalism and the efficiency of the workers. They put the deck together in a very timely manner. They cleaned up after themselves. They obviously take pride in their work.

We thought Brian was very helpful as we designed the deck. He led us through the process easily and he didn't try to sell us more than we needed. Having the detailed construction plans proved to be a great benefit on our end as we needed to present them for our HOA approval.

Steve from Glen Burnie


Brian,

We contacted Fence and Deck Connection to build a pergola over our backyard patio and it looks great! All of the staff we communicated with were very professional, courteous and knowledgeable. Brian was especially attentive, visiting us multiple times to survey the area and offer suggestions as well as the costs for each option. He followed up several times and to make certain we were completely satisfied with the process. Carl also visited our home and used his expertise to offer options on how best to build the pergola. He made certain we were pleased with the design drawings and construction plan, and was on-site during construction.

Construction was completed within one day and the staff was very accommodating to our requests, making a last minute adjustment to the design plan. The pergola is structurally sound and has given us the shade we needed in addition to providing elegance to our backyard - many of our neighbors have complimented our pergola.

We were very impressed by Fence and Deck's skill, attention to detail, and customer service. We have referred friends and family to Fence and Deck, and highly recommend them!

Perry from Severn
12-4-14


Brian,

I had already had a contract with another large company signed and ready to go when I met Brian Hannon with Fence & Deck Connection. His explanations regarding my future fence were detailed enough to sway my decision. It was the small details such as using stainless steel nails in cedar. What would take the other company 4-6 weeks to complete, Fence & Deck could do in 1 week. Brian was pleasant, courteous and willing to deal with my indecisive nature. The price was reasonable for the work, and you just cannot beat the lifetime guarantee and 5 year lock guarantee. A year later, my fence still looks great! I-m quite happy with my purchase from beginning to end.

Megan from Glen Burnie
12-4-14


Brian,

First I want to say i could not be more pleased! My fence looks amazing! I want to thank you for your guidance-7 feet was perfect!
I've had so many compliments on the fence and it has definitely served it's purpose.

I really could not be more pleased. The crew was excellent. Very professional and courteous.

I would recommend you highly.

Donna from Glen Burnie
12-2-14


Brian,

Your crew did an excellent job on the fence. Very professional. We're really happy with the way it came out.

Gene from Pasadena
11-24-14


Brian,

I would like to pass on to management my pleasant experience with the services provided by Fence & Deck Connection.

We visited the business and was greeted by Chris who directed us to Brian Hannon. Brian was very patient with us and answered all of our questions. We set up a site visit and Brian gave us a rough draft on how our deck would look.

We are so pleased with the final outcome and the fine work that Jose' and his crew s meticulously built. His style was one of perfection and he and his crew took pride in their work.

I have already given neighbors a tour and at least two showed sincere interest.

My best to you and your team.

Paul from Adelphi
11-24-14


Brian,

It was a pleasure doing business with you and your company both! The contract discussion was very good and you were accommodating to my requests, much appreciated. The team that installed the fence was professional and delivered a great end product. I was very pleased with the final result and the high quality of the delivery. The team also made an extra effort and worked late in order to finish in one day so my dogs would be safe in the yard. The extra lattice work was also above what I had requested again in order to keep my dogs safe. This was a great experience all around and I would be happy to be a reference and/or let you use this email as a testimonial. Great job and thank you!!

Sylvia from Bowie
11-7-14


Brian,

We are very pleased with our new front porch that Fence & Deck Connection installed for us. We have used Fence & Deck Connection in the past for Fencing needs and were familiar and pleased with the company, it's sales reps, products, installation and warranties. So, it was only natural to call them when we wanted to Re-Deck our Front Porch with Composite Decking. I decided to do my homework and due diligence and compare them with 4 other area companies. There was no comparison. Their sales person Brian was very courteous, knowledgeable, and professional. He was the only one to discuss the company's history, product lines, trained installers, follow-up, guarantees, and warranties as well as showing us actual product samples to choose from. The office staff was also a pleasure to work with. The installers were timely, neat, very hard working, and did an excellent job! Someone even came out to check their work to make sure it was done right and that I was pleased with it before Brian came back to give me the warranty and pick up the final payment. The Deck is beautiful! The Trex is an awesome product and the service was exceptional in this day and age.

Sandy & Jeff from Crofton
10-28-14


Brian,

This is just a note to show our gratitude to Fence & Deck Connection. Your company did an amazing job in redefining our house. We received and are still receiving innumerable compliments from friends and neighbors. I would especially like to thank your crew members, Mr. Travis & Mr. Charles. It was due to these two hardworking and honest gentleman, this mission was accomplished. It was our pleasure to give you the contract for our fence. I would definitely recommend your company to friends and neighbors. Please keep up the good work. Thank you very much for installing our fence.

Mirza Baig from Catonsville
Fence Project


Brian - From your first visit to the finished fence project it has been nothing but spectacular. The presentation you did was very comprehensive (and persuasive) and the follow up was prompt. The renderings you did on the deck is what sold me on the next project and Carls' drawings and subsequent discussion with him made me anxious to get that done as well. Travis and Travon couldn't have been more professional and courteous for the fence installation as it exceeded even my high expectations. I would highly recommend them. When the inspector came out to finalize things, that was also a pleasant experience. As you can see, I was happy with everyone I came in contact with at Fence and Deck Connection and would give out your number without hesitation with a superb recommendation. Thanks, Kirk

Kirk Lovell from Bowie, MD
Fence project, finished on 02-05-2014


Brian, We were quite pleased with the new fencing and the job your crew did in putting it together. The crew was in place by 8 a.m., finished the job in good time, cleaned up and was off. Our experience with you as the design consultant, as well as the crew was a positive one. We certainly will consider Fence & Deck Connection for any future work. Thanks again, David and Sherri Broughton

David and Sherri Broughton from Arnold, MD
Fence project, finished on 01-10-2014


Dear Brian, I would be happy to say a few words about the fence you put in. From start to finish our relationship with Fence and Deck Connection was five star. Everything Brian Hannon our salesman said was going to happen did and on time. Since we were giving a party we were under a time crunch and the people at Fence and Deck took that with stride. At the end we had a beautiful fence which we have gotten nothing but compliments on. It was well worth every cent we spent. Even our snowplow guy commented recently on what a nice fence it was. On a funny note 2 of your workmen as they were finishing their work they came upon a black snake in our back yard. Even though it made them a little nervous because I was scared out of my mind they not only killed it but removed it into the woods. Feel free to refer customers to come and look at our beautiful fence. Happy new Year. Mrs. Christine Coale

Christine Coale from Highland, MD
Fence project, finished on 01-06-2014


Hi Brian, I was very impressed with the entire process and appreciate the attention to detail that was paid on the job. I was also pleased with the customer service level and the commitment to see that I was satisfied. The deck is great and my whole family loves it! I would certainly recommend your services and will definitely keep you in mind for future projects. Many thanks

Ekene Udoye from Upper Marlboro, MD
Deck project, finished on 01-06-2014


Brian: Yes, we were 'extremely' pleased with the work that you and your crew provided for us. We had recently adopted a little dog that had a tendency to want to wander. A neighbor had recommended your company when I asked about a fence that they had put up. Our preliminary meeting to discuss the project and take measurements went very well, and we liked your professionalism, and customer friendly attitude. When your crew arrived they were very well prepared, and equipped with all the materials that the job required. The weather that week was up in the high 90's, and it wouldn't have surprised us if they had to wait a few days to finish. However, each man was prompt, and worked very hard each day to complete the project in a time frame that was promised. They were very polite, friendly, and had a great attitude of professional workmanship. They took their time, and explained the materials, and function of the fence we had chosen. They even worked extra long, on some of those hot days, to complete the job. Even though they were coming from Rockville, they were always here on time, and very conscientious to do a full days work. We have recommended your/their work to several neighbors who have asked about the fencing.

Pat Starr from Dunkirk, MD
Fence project, finished on 01-04-2014


Hi Brian, We could not happier with our fence. The whole process went very smoothly -- from the time of your first visit, all the way through to the fence installation. As you probably remember, you had to make two visits to layout the boundaries of the fence because we found out after the site survey that our backyard was actually a little bigger than we originally thought. Once we got the approval for the fence from our Home Owners Association, you were able to start the installation of the fence within a couple of days. The installation of the fence itself was finished in just a little over a day. We are very happy with our fence. But our dogs (two greyhounds and a labradoodle), who are able to run around freely outside on a daily basis, are even happier. We were impressed with the professionalism of all of the people we came in contact with from Fence & Deck Connection and realize from first-hand-experience that your reputation is well-deserved. Bill Schoen

Bill Schoen from Annapolis, MD
Fence project, finished on 01-03-2014



2013
Hello Brian - The overall experience was outstanding from start to finish. From the beginning with your professional presence, knowledge of the product, options available and price, all was great. The installation was timely, of great quality material and outstanding craftsmanship. The crew was extremely customer focused and pleasant. We did three other bids with separate companies prior and just had so many problems. So, thank you so much for making this a great experience. We are very pleased!

Matthew Mueller from Hyattsville, MD
Deck project, finished on 10-14-2013


Brian - Thanks so much for helping me with the purchase of my beautiful new deck! I truly appreciate the time that you took to explain my options, what to expect, how the project would progress and the construction process. And thanks for taking the time to answer all of my questions during the final walk thru. The information that you provided helped me to make the right choices for my new deck and the best choice of all was choosing Fence and Deck Connection. I also appreciate the rest of your team that helped me with everything from providing me with the documentation needed to get approval from my HOA to obtaining the required permits for me and following up to ensure that I was happy with the finished product. Everything was wonderful to work with and they quickly responded whenever I needed something. It is obvious to me that customer service is a top priority of Fence and Deck Connection. Thanks again for everything! Keep up the great work and I look forward to doing business again with you in the future.

Dee Faulk from Bowie, MD
Deck project, finished on 09-13-2013


Brian - Thanks so much for helping me with the purchase of my beautiful deck! I truly appreciate the time that you took to explain my options, what to expect, how the project would progress and the construction process. And thanks for taking the time to answer all of my questions during the final walk thru. The information that you provided helped me to make the right choices for my new deck and the best choice of all was choosing Fence and Deck Connection. I also appreciate the rest of your team that helped me with everything from providing me with the documentation needed to get approval from my HOA to obtaining the required permits for me and following-up to ensure that I was happy with the finished product. Everyone was wonderful to work with and they quickly responded whenever I needed something. It is obvious to me that customer service is a top priority of Fence and Deck Connection. Thanks again for everything. Keep up the great work and I look forward to doing business again with you in the future! Sincerely, Dee Faulk

Detrus Faulk from Bowie, MD
Deck project, finished on 09-13-2013


Brian was the overseer of my deck. He did an awesome job in suggesting how it should be designed and the outcome was stunning. It looks very pretty and I love it. Thank you Brian for a job well done!

V. Maynard from Oxon Hill, MD
Deck project, finished on 09-06-2013


Brian was the overseer of my deck. He did and awesome job in suggesting how it should be designed and the outcome was stunning. It looks very pretty and I love it. Thank you Brian for a job well done! V. Maynard

Virginia Maynard from Oxon Hill, MD
Deck project, finished on 09-06-2013



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