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Coronavirus Message: March 23, 2020

To Our Valued Customers,

Fence & Deck Connection continues to closely follow updates and guidelines from the CDC, World Health Organization, and actions initiated by Governor Larry Hogan regarding COVID-19. Today, March 23, Gov. Hogan announced an Executive Order to close all non-essential businesses. Per the Interpretative Guidance provided by Maryland's Office of Legal Council, Fence & Deck Connection is considered an Essential Residential and Commercial Service. As a result, Fence & Deck Connection will remain OPEN for modified project design consultations and installations.

We want to assure you, however, that our team has plans and procedures in place to ensure the health and safety of our valued customers and team members. Over the last few years, Fence & Deck Connection has invested heavily in comprehensive internal technology and communication systems, which will allow 95% of our employees and support staff to work from home during the upcoming weeks. Until further notice, both our Millersville and Annapolis showrooms are closed to the public.

Home visits for potential fence, deck, or screened porch projects will remain as scheduled. During this time, design consultations and quote reviews are best limited to outdoor spaces only. If you’d feel more comfortable, however, our sales team can also conduct virtual meetings, using applications such as FaceTime, Skype, or Google Hangouts as they carry out their outdoor walk-throughs.

Unless any potential state or county closures lead to permitting delays, all contracted projects will also remain as scheduled. It is our priority to complete your project safely and efficiently, and our team will continue to communicate any changes or delays in the coming weeks. If you have any questions or concerns about an upcoming appointment or scheduled project, please give our scheduling team a call at 410-757-5511 and we’d be happy to help.

We take these Coronavirus precautions very seriously, and we will continue to monitor the situation daily. We thank our customers, partners, and employees for your patience during this time of uncertainty. Our Fence & Deck family looks forward to providing you with exceptional service and we wish you relaxing days spent in your new outdoor space very soon!

James Rubush
President of Fence & Deck Connection, Inc.

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