Testimonials Joel Lewis
Wanda H. from Glen Burnie, MD
Joel's professionalism and patience throughout the process were exceptional. We encountered some obstacles along the way and had to change specifications, layout, and design. He provided alternatives and worked with us to ensure customer satisfaction.
Terri P. from Severna Park, MD
I cannot praise Fence & Deck Connection enough! They have done a great job and my fence looks beautiful. We went from a 6 foot wooden privacy fence that was old, ratty and leaning to beautiful white vinyl with perfectly straight fence portions and amazing gates & hardware. The whole experience from the Sales Team to Scheduling to Project Management and finally the Installation Team was great. Even through crazy bouts of rain, the installation team was still able to complete the job in one day as predicted. I know there are other companies out there but please do your homework and research Fence & Deck Connection. Yes, there are other companies that are cheaper in price but this company offered the best warranty on their work and that was definitely a selling point for us. Big shout out to Joel for helping me get the process going and to Steve and his crew for a smooth and drama free installation day. I'm certainly the envy of the block and have seen my neighbors checking out our new fence and nodding with approval!
Karrie S. from Brooklyn Park, MD
Everyone was great to work with but I wanted to specifically shout out John Kilchenstein. John went above and beyond anything we expected and we were very glad he was appointed to us here! We both work in Real Estate and if anyone needs a recommendation for a Deck we wont hesitate to refer Fence and Deck!
Richard C. from Edgewater, MD
I love my new deck! The 5 work crew did a fantastic job on everything working in scorching heart in July. From start to finish my yard was put back together and cleaned up with all trash removed. They were wonderful.
Donna H. from Severn, MD
We are repeat customers of Joel and his team at Fence and Deck and they hit it out of the park every time they do work for us. Joel and his team are polite, professional, and they do what they say. I’ve referred their services to family, so I highly recommend them for any fence work.
Todd S. from Sparrows Point, MD
Working with Fence and Deck Connection, specifically Joel Lewis, on the design of our deck has been nothing short of superb! During the design process Joel had valuable insights and suggestions to offer that resulted in a vastly better design than what we would have envisioned on our own. Not to mention the immense amount of patience he provided while making adjustments to the draft design at our request and answering a myriad of detailed questions. With his assistance, we ended up with a deck that turned out beautifully and we will enjoy for years to come! The project manager, John Kilchenstein, and the rest of the construction team were also fantastic to work with. They stayed on top of my project until every last detail was completed to my satisfaction. They even went above and beyond by making some adjustments during construction (with my approval) that improved the overall look of the completed deck. I wouldn't hesitate to work with Fence and Deck Connection on future projects and would highly recommend them to anyone!
Pat K. from Severna Park, MD
Everyone that was involved in the purchase and installation of this deck was very professional and could answer any question that we had. Joel was the first person that we spoke to about having this deck built at our new house. Joel gave us several options to consider and together we found the perfect style and color for us. Joel explained the finance options available to us. He provided us with all of the necessary forms to get the deck built in a timely manner. John was the man that scheduled the deck installation and he checked up with the final product as well. And the crew that built the deck knew what they were doing and cleaned up anything that was on the ground at the end of the day. Very respectful to our new house and property. That was greatly appreciated. Thank you.
Charles M. from Severn, MD
Thank you, Joel, and the rest of the team at Fence & Deck Connection for a job well done. Your customer service and expertise are unmatched, and we are thrilled with the final product. True professionals through and through.
Richard H. from Annapolis, MD
I just want to share with everyone that our experience with FDC has been phenomenal! Joel was the perfect salesman...not pushy and always trying to make the time to be available! The crew that did the labor was also phenomenal! Everyone was so professional and they got the job done in record time. We love our new fence and space...and we most certainly recommend Fence & Deck Connection and Joel Lewis - to everyone for their fencing needs. ? Thank you all so much - I have already been sharing your contact info with people!
Wendy W. from Stevensville, MD
I truly appreciate your awesome service you provided to improve my home. You have been so professional and easy to work with. You always returned my calls and answered all my questions in a timely matter, and you know your job very well. I really loved your service so well, I referred you to my neighbor. We both loved working with you and you have the best prices. Thank you again for the awesome service you provided.
Deborah L. from Odenton, MD
We had a great experience. It was easy, fast and we are very happy with how the fence looks. Everyone we worked with did a great job and were very friendly. Highly recommend and plan to use Fence and Deck Connection again in the future.
Brendan W. from Annapolis, MD
Joel, John, and the whole Diaz crew were great. It was inspiring to see the way Mr. Diaz trained his apprentices and explained the processes and proper techniques for everything they were working on. Absolute professionals throughout the entire process.
Mike S. from Annapolis, MD
Our experience was fabulous - the initial consultant was thorough and helpful. The project coordinator was great about keeping in touch and setting up all the details. The service was provided in a timely manner, and the cost was lower than other estimates. Excellent service in every way. Would highly recommend and would use again!
Rebecca V. from Arnold, MD
We recently had Joel and the team from Fence & Deck Connection, install a new fence along the bulkhead and dock behind our house. We could not be more pleased. Joel and the whole team were professional and fast, and did a super high quality install. They delivered on time and on budget and we love the look and function of the new fence. We will certainly be using Fence & Deck again soon (they are doing our new deck next!).
Michael S. from Annapolis, MD
Ricky B. from Laurel, MD
Everything was excellent! I am especially grateful that when I contacted Fence & Deck after the installation was complete with a concern about the size of the gap beneath my gate, you quickly followed up and came out and added an extra piece of material to prevent my dogs from slipping underneath- that is excellent customer service!
Jennifer C. from Halethorpe, MD
Everyone at Fence and Deck were amazing from scheduling to installation to follow up afterward, we had a fantastic experience. Joel and his team were so great and we are looking to be repeat customers with our next home purchase!
Rae L. from Millersville, MD
We were very impressed with the quality of the installation crew. We LOVE our new deck!
Nancy H. from Crownsville, MD
We are so happy with our SimTek fence from Fence & Deck Connection! We had some pretty specific ideas in mind and met several fence contractors who were not as able to meet our individual needs before finding FDC. Right from the start, Joel made us feel at ease with his communication that our project would be done to our specifications. His reassurances and willingness to make adjustments were exactly what we needed. Project Manager Bill and Brian and their team were equally as responsive and flexible during installation- they are very familiar with this unique product and we had not found knowledge of SimTek with any other company. We are very grateful we found FDC! Thank you all for your help!!
Neil Z. from Davidsonville, MD
This is the second project Fence and Deck has completed for us. We are extremely happy with the work that was done. It was started and completed on time. The quality of the work was A #1. It was a pleasure to deal our sales rep, Joel Lewis. He was extremely knowledgeable and very patient in answering our questions and concerns.
Frank C. from Crofton, MD
Timely, excellent work. Design that worked perfect & sturdier than expected reconstructed. Added Benefit was safety rail attachment.
Barbara B. from Severn, MD
Awesome experience starts to finish. You have a customer for life.
Thomas W. from Annapolis, MD
It was a pleasure to work with Joel, TJ, and the team. Everyone was prompt in responding and things got underway quickly. We are very happy with the deck.
Cuong H. from Glen Burnie, MD
I love my fence!! Working with Joel and Steve was a pleasure. Joel, you were right when you said “if you want it done right....”. We had some hiccups along the way but they were right on top of them and kept everything moving as planned. Hopefully, my puppy will grow big enough to appreciate her gift of running free.
Donna P. from Pasadena, MD
We are so thrilled with our new deck from Fence & Deck Connection! Let me start by saying that first impressions count, and our initial meeting with Joel Lewis did not disappoint! Joel was great to work with. He was easy going, helped us work through the design process, fully explained every step of the project process and was always accessible and willing to answer questions (and we had A LOT of them). After meeting with Joel, we had full confidence in moving forward. Our deck project went extremely smoothly. All of our interactions with the production and installation teams were top notch as well. There were no surprises and the quality of work was excellent. Our production Manager Ben went above and beyond to make sure we were happy with how the deck turned out. Joel also followed up after the projects were completed to make sure we were 100% satisfied. We could not have been more pleased and impressed by our experience with everyone on the Fence & Deck Connection team and would not hesitate to recommend Joel and the rest of the team. Thanks for everything!
Christin B. from Annapolis, MD
The whole experience was good. No issues and everyone were very helpful and friendly. I would like to thank the 2 installers that were here in the heat. Wonderful job. I love my new deck.
Randall G. from Glen Burnie, MD
Our Deck is AMAZING! Every step in the process was a first class & professional operation. Fence and Deck Connection exceeded our expectations in every way! Thank you!
Matthew M. from Arnold, MD
It was a very good business experience with Fence and Deck. From the time they did the estimate up to the time they inspected the finished fence - it was all good. Joel Lewis was very professional, patient and very accommodating. Francisco was also helpful in giving suggestions. The staff that did my fence was on time, and skilled. Overall, it was a good experience with this company and I will recommend them for fencing needs.
Rowena C. from Hanover, MD
The deck met all our expectations. The crew was phenomenal. Thanks for your initial help.
Diane B. from Pasadena, MD
Outstanding customer service. Several portions of the fence appeared to have come from a different lot. Bill Wolfe was great. He came out and agreed to replace portions of the fence - no discussion needed. He kept us informed as there were delays from the manufacturer. Bill provided excellent service - thank you!
Brian R. from Annapolis, MD
The fence is very nice and I love it. You have exceeded my expectations. Your team was very professional and they did an excellent job.
Ngoc N. from Glen Burnie, MD
Nakiesha S. from Odenton, MD
It was a pleasure to have Fence & Deck Connection handle my fence project from the salesman, production manager and the crew. Everything went as planned without any issues and they definitely met all of my expectations.
Bob L. from Pasadena, MD
I went to 2 different companies before I came to fence and decking. I was set on going with sundecks. But when I saw your finance plan and how cool Joel was. The way he wrote on paper to communicate. I was ready to go with you guys. Thank you for answering all my questions. You have a great reputation with my neighbors.
Leyland L. from Hanover, MD
We are very pleased with our new deck and side porch. The crew of brothers were all fantastic. Very efficient, friendly, patient with our questions. Could not have been better. We weren't expecting the project to start until December and were delighted that it was completed before. The situation with the vertical posts was handled with first class customer service response. Everything from sales, project management, installation and follow up were excellent.
Betty R. from Baltimore, MD
Thanks for all your help with the project. The whole process was great and quick. You guys delivered faster than we anticipated. Everyone was very responsive and accessible throughout the process when we had questions. We have recommended you guys to friends who are currently building a single family home and may want to do their deck as an add-on.
Kemi A. from Gambrills, MD
The crew did a great job installing my fence. They arrived on time and completed the work in about three hours. They took care to be sure the fence was level. They also cleaned up all debris and removed the trash. I love the way the fence accents my new landscaping.
Linda K. from Odenton, MD
Joel and his team did great! We enjoyed the experience from start to finish! We had an issue and it was resolved unidirectional without question! Fence looks great too.
Travis A. from Odenton, MD
Thank you so much!!! I absolutely love my new fence. Its Beautiful. I am very impressed with the whole process (before, during, and after). I am mostly impressed with the cleaning up as they were building my fence. The crew was very respectful and worked hard to get things done the same day. Joel, you were great at getting me on the schedule sooner than later. Thank you for your patience. Francisco was very nice, very respectful, answered all my questions, and knew his job. He was very helpful in the placement of a gate. Everyone is amazing!!! Keep up the great work!!!!! Thank you so much to everyone!!!
Candice B. from Severn, MD
We’re so happy with our new fence and want to sincerely thank our salesperson Joel Lewis for his patience, knowledge and professionalism. We never felt pressured to make decision; he took extra time to answer my endless questions and concerns and always was very sincere and personable during each encounter. The financial and accounts receivable staff were also very patient and helpful; always very easy to reach and professional and friendly. I can’t say enough about the customer service offered by all members of the company we interacted with. We had a few minor problems we noticed after our installation and were afraid after hearing of problems others had with other companies that it would be hard to get them addressed, but they were repaired completely in a timely manner. I feel like they really stand by their service and customer satisfaction. Our fence is just what we were hoping for and we’re so glad we decided to use Fence & Deck Connection. I will highly recommend Joel and Fence & Deck Connection to our friends, family and neighbors.
Jeff and Michele R. from Pasadena, MD
Our new fence is amazing. I knew fencing is a lot of hard work, but I didn't think about how many details go into a good fence. You addressed them all. Everyone involved was professional, helpful and kind, quickly understanding our needs. The follow up visit was a pleasant surprise and illustrates your commitment to quality work. We couldn't be happier.
Sarah M. from Linthicum Heights, MD
I am very pleased with the new fence. My experience with this company was seamless from beginning to end.. It was a pleasure to work with Joel, the sales consultant and Steve, project manager. They both immediately addressed any questions and concerns. The work crew completed the tasks very efficiently. The office staff was consistently cordial and helpful. I have already recommended the company to others.
Bernadette C. from Randallstown, MD
I am enjoying my deck and am very pleased with the finished product. The experience was great from beginning to end including sales, production, and crew. The salesman Joel Lewis was always professional and pleasant whenever we spoke to one another. He provided me with everything i needed to decide how i wanted my deck to look. Lots of materials to choose from. The crew were professional and quick. I highly recommend Fence and Deck Connection if you want quality work.
Carolyn H. from Brooklyn Park, MD
We added this project after being pleased with the first phase. Project was completed before the initial planned date which was much appreciated. Crew was on time, very efficient and did exactly what we were looking for. Really appreciate the quick fix to some small damage done by a tree branch to our earlier new fence. As always, the quote, proposal and contract process was a piece of cake.
Skip N. from Severna Park, MD
I do want to thank you so much for the professionalism with the order to my fence. It looks fantastic and I can’t ask for a better company to install it. Everyone was great during this process and what I enjoyed the most was ZERO STRESS!! I did not have to worry about anything because it was all completed and completed on time. Joel: You originally had the conversation with me about my fence (almost a year ago) and you stuck to your word since then. I appreciate your patience and confidence in me. Steve Ghiardi, was absolutely fantastic. He made sure everything stayed within the timeline and kept me informed with any changes. During this COVID, I knew it would be risky, but I was happy everything was completed timely. Steve was great. Last but not least, the 3 production crew (I believe the lead was named Ricardo). They were so quick and professional. I appreciated them greatly. It was a hot day and my fence was beautifully put in place. Thank you to everyone. I have shared your company with many of my friends in the MD area.
Ania C. from Baltimore, MD
Joel Lewis made the whole deck project and front porch project easy and kept us up to date through out the job. Great service! Your crew have outstanding craftsmanship and did a great job on both our deck project and our front porch posts and railing project. Thanks for a great job!
Patrick from Millersville, MD
We just want to thank Fence & Deck Connection for doing an amazing job on our new fence. It is above and beyond our expectations. Our salesman/design consultant, Joel Lewis, was amazing. We had some complications and he was incredibly patient and helpful. Their survey group was efficient and informative. Our project manager, Francisco, walked the perimeter with us and helped us tweak the design to give us exactly what we wanted. The construction crew was on time and incredibly efficient. They were in and out in one day. They were very polite and professional, willing to address all of our questions and concerns. They left the property neat and tidy. We had a contractor in the week before the fence was installed and in passing we mentioned that we were going to have a fence installed. Unsolicited, he urged us to contact Fence & Deck Connection as he really liked the work they did. He was absolutely right, the work Fence & Deck Connection did was amazing. Definitely a 5 star rating.
Jean and Tom from Millersville, MD
Fence and Deck Connection installed a fence for our townhome. The entire process from quote to quality check was flawless. The salesperson, Joel showed up on time and thorough explained all of our options and the Fence and Deck Connection process. On the day of the installation the crew showed up, did their job, and left the yard spotless. The next day, the production manager showed up and check the work and we signed off. Excellent service. We’ve already recommended them to a neighbor!
Alecia from Severn, MD
Cierra and I love the fence. The process from beginning to end was very educational and professional. Fence and Deck Connection have succeeded any expectations that anyone could have. Thank you again for your tome and dedication.
Aaron from Upper Marlboro, MD
Start to finish, this company’s communication and finished product are excellent We were informed every step of the way on the status of the project highly recommended.
Mike from Glen Burnie, MD
The crew was efficient and were personable. They did the job quickly and well. Same for the production manager. One of the reasons that your company got the bid, which was not the low bid by the way, was the knowledge and communication skills of the salesperson. I was comfortable that your company knew what it was doing and would do a good job. My next door neighbor asked for information about who put our fence up and I gave him the salesperson's name and they may contact your company for a bid. Thanks for a good job. Have a nice day.
Greg from Baltimore, MD
We had a great experience with Fence & Deck Connection! Joel and his crew worked to get us a fence up as quickly as possible being that we just moved here and have an active dog in need of his own backyard! Their entire team was very thorough, professional, and well informed about their products which we appreciated the most. The quality is far better than some of the other companies used in our neighborhood and we appreciate their time and efforts in getting us a fence installed quickly. We highly recommend them!
Kelsey from Glen Burnie, MD
We are so very happy with every aspect of this process. Our fence is beautiful and we have peace of mind that it will always be so!
Mark from Odenton, MD
I love my new fence. The entire process exceeded all my expectations. You very extremely helpful as you seem to know exactly what I wanted as I described it to you. Everyone was professional and very knowledgeable. The install process was quick and painless. I appreciate how several staff members reached out to me once the fence was installed to make sure that everything was exactly what I expected. Thank you again. I will definitely recommend you and your company to family, friends, and neighbors.
Jenni from Annapolis, MD
The whole process exceeded my expectations! From meeting with Joel and going over all the details to walking the area with Francisco to the followup and completion. Fence & Deck isn't just about getting a great fence, it is about customer service and the fence looking great and being completed in a timely fashion. I am more than impressed and will definitely tell my friends and neighbors.
Jennifer from Stevensville, MD
From the first meeting with you, to every step in the process, it was delightful. Francisco was wonderful and the crew far exceeded what we even imagined...I have told everyone that asks and will be happy to recommend you and the company in the future. Thank you, thank you, so much and Merry Christmas to you and the whole crew (Feliz Navidad!) Wonderful Job!!
Mary and Allen from Chestertown, MD
Mary from Chester, MD
Fence looks great! Exactly what we were looking for. Working with you was very quick and easy. Francisco I never had the pleasure to meet but he was also easy to work with. Installation happened much sooner than expected, which is awesome. We weren’t able to be here for the install, but we have no complaints.
Travis from Severn, MD
Just a few lines to say how happy we are happy with our new fence. Joel my first contact with Fence and Deck Connection sold me with his attitude and positive belief in his company's product. He explained everything and all our options. We received our estimate in a quick and timely fashion. He answered all my concerns and I felt quite content with my choice of his company. The project manager Steve made the whole process quite painless. He resolved any issues that came up quickly and completely. He made his self available and keep me in the loop thru the entire build. A few words about the installers I did not believe that they would finish in a day but they did. I could tell they did this many times as there were no wasted steps. I would use Fence and Deck Connection with any other projects that I had and recommend you to anyone needing work.
George from Glen Burnie, MD
From start to finish - Everyone professional and timely, very knowledgeable, communicated with me on every aspect, performed quality workmanship, and were very friendly and respectful to me, my neighbors, and my property. This was the second time I used your company and the results were even better this time. You are highly recommended by me to anyone who needs work done. "THANK YOU" TO ALL WHO WERE INVOLVED in this project.
Tony from Elkridge, MD
My total experience with Fence & Deck Connection could not have gone better, considering all the obstacles which were thrown your way. Joel, stayed with me from phase I thru phase II. He kepted me informed, and made sure all my questions were addressed and followed through. He always replied to every email and text message with a follow up phone call, I never felt in the dark. Steve; well we threw him to the sharks. Steve worked around obstacles in which, I believe any other company would have walked away. This project, both phases, put a crew of workers through a very stressful time, due to neighbor issues, but with the support of Steve, they were able to finish. Under all circumstances, I could not have asked much more from this company. I had the support from the office to the nail gun. I believe there was much learning going on through our project, patience and prevail. I applaud your professional and personal touch. Your company will always be on my approval list... And foremost my fences are AWESOME! Thank you
Robert from Catonsville, MD