Testimonials Joel Lewis
Rowena C. from Hanover, MD
The deck met all our expectations. The crew was phenomenal. Thanks for your initial help.
Diane B. from Pasadena, MD
Outstanding customer service. Several portions of the fence appeared to have come from a different lot. Bill Wolfe was great. He came out and agreed to replace portions of the fence - no discussion needed. He kept us informed as there were delays from the manufacturer. Bill provided excellent service - thank you!
Brian R. from Annapolis, MD
The fence is very nice and I love it. You have exceeded my expectations. Your team was very professional and they did an excellent job.
Ngoc N. from Glen Burnie, MD
Nakiesha S. from Odenton, MD
It was a pleasure to have Fence & Deck Connection handle my fence project from the salesman, production manager and the crew. Everything went as planned without any issues and they definitely met all of my expectations.
Bob L. from Pasadena, MD
I went to 2 different companies before I came to fence and decking. I was set on going with sundecks. But when I saw your finance plan and how cool Joel was. The way he wrote on paper to communicate. I was ready to go with you guys. Thank you for answering all my questions. You have a great reputation with my neighbors.
Leyland L. from Hanover, MD
We are very pleased with our new deck and side porch. The crew of brothers were all fantastic. Very efficient, friendly, patient with our questions. Could not have been better. We weren't expecting the project to start until December and were delighted that it was completed before. The situation with the vertical posts was handled with first class customer service response. Everything from sales, project management, installation and follow up were excellent.
Betty R. from Baltimore, MD
Thanks for all your help with the project. The whole process was great and quick. You guys delivered faster than we anticipated. Everyone was very responsive and accessible throughout the process when we had questions. We have recommended you guys to friends who are currently building a single family home and may want to do their deck as an add-on.
Kemi A. from Gambrills, MD
The crew did a great job installing my fence. They arrived on time and completed the work in about three hours. They took care to be sure the fence was level. They also cleaned up all debris and removed the trash. I love the way the fence accents my new landscaping.
Linda K. from Odenton, MD
Joel and his team did great! We enjoyed the experience from start to finish! We had an issue and it was resolved unidirectional without question! Fence looks great too.
Travis A. from Odenton, MD
Thank you so much!!! I absolutely love my new fence. Its Beautiful. I am very impressed with the whole process (before, during, and after). I am mostly impressed with the cleaning up as they were building my fence. The crew was very respectful and worked hard to get things done the same day. Joel, you were great at getting me on the schedule sooner than later. Thank you for your patience. Francisco was very nice, very respectful, answered all my questions, and knew his job. He was very helpful in the placement of a gate. Everyone is amazing!!! Keep up the great work!!!!! Thank you so much to everyone!!!
Candice B. from Severn, MD
We’re so happy with our new fence and want to sincerely thank our salesperson Joel Lewis for his patience, knowledge and professionalism. We never felt pressured to make decision; he took extra time to answer my endless questions and concerns and always was very sincere and personable during each encounter. The financial and accounts receivable staff were also very patient and helpful; always very easy to reach and professional and friendly. I can’t say enough about the customer service offered by all members of the company we interacted with. We had a few minor problems we noticed after our installation and were afraid after hearing of problems others had with other companies that it would be hard to get them addressed, but they were repaired completely in a timely manner. I feel like they really stand by their service and customer satisfaction. Our fence is just what we were hoping for and we’re so glad we decided to use Fence & Deck Connection. I will highly recommend Joel and Fence & Deck Connection to our friends, family and neighbors.
Jeff and Michele R. from Pasadena, MD
Our new fence is amazing. I knew fencing is a lot of hard work, but I didn't think about how many details go into a good fence. You addressed them all. Everyone involved was professional, helpful and kind, quickly understanding our needs. The follow up visit was a pleasant surprise and illustrates your commitment to quality work. We couldn't be happier.
Sarah M. from Linthicum Heights, MD
I am very pleased with the new fence. My experience with this company was seamless from beginning to end.. It was a pleasure to work with Joel, the sales consultant and Steve, project manager. They both immediately addressed any questions and concerns. The work crew completed the tasks very efficiently. The office staff was consistently cordial and helpful. I have already recommended the company to others.
Bernadette C. from Randallstown, MD
I am enjoying my deck and am very pleased with the finished product. The experience was great from beginning to end including sales, production, and crew. The salesman Joel Lewis was always professional and pleasant whenever we spoke to one another. He provided me with everything i needed to decide how i wanted my deck to look. Lots of materials to choose from. The crew were professional and quick. I highly recommend Fence and Deck Connection if you want quality work.
Carolyn H. from Brooklyn Park, MD
We added this project after being pleased with the first phase. Project was completed before the initial planned date which was much appreciated. Crew was on time, very efficient and did exactly what we were looking for. Really appreciate the quick fix to some small damage done by a tree branch to our earlier new fence. As always, the quote, proposal and contract process was a piece of cake.
Skip N. from Severna Park, MD
I do want to thank you so much for the professionalism with the order to my fence. It looks fantastic and I can’t ask for a better company to install it. Everyone was great during this process and what I enjoyed the most was ZERO STRESS!! I did not have to worry about anything because it was all completed and completed on time. Joel: You originally had the conversation with me about my fence (almost a year ago) and you stuck to your word since then. I appreciate your patience and confidence in me. Steve Ghiardi, was absolutely fantastic. He made sure everything stayed within the timeline and kept me informed with any changes. During this COVID, I knew it would be risky, but I was happy everything was completed timely. Steve was great. Last but not least, the 3 production crew (I believe the lead was named Ricardo). They were so quick and professional. I appreciated them greatly. It was a hot day and my fence was beautifully put in place. Thank you to everyone. I have shared your company with many of my friends in the MD area.
Ania C. from Baltimore, MD
Joel Lewis made the whole deck project and front porch project easy and kept us up to date through out the job. Great service! Your crew have outstanding craftsmanship and did a great job on both our deck project and our front porch posts and railing project. Thanks for a great job!
Patrick from Millersville, MD
We just want to thank Fence & Deck Connection for doing an amazing job on our new fence. It is above and beyond our expectations. Our salesman/design consultant, Joel Lewis, was amazing. We had some complications and he was incredibly patient and helpful. Their survey group was efficient and informative. Our project manager, Francisco, walked the perimeter with us and helped us tweak the design to give us exactly what we wanted. The construction crew was on time and incredibly efficient. They were in and out in one day. They were very polite and professional, willing to address all of our questions and concerns. They left the property neat and tidy. We had a contractor in the week before the fence was installed and in passing we mentioned that we were going to have a fence installed. Unsolicited, he urged us to contact Fence & Deck Connection as he really liked the work they did. He was absolutely right, the work Fence & Deck Connection did was amazing. Definitely a 5 star rating.
Jean and Tom from Millersville, MD
Fence and Deck Connection installed a fence for our townhome. The entire process from quote to quality check was flawless. The salesperson, Joel showed up on time and thorough explained all of our options and the Fence and Deck Connection process. On the day of the installation the crew showed up, did their job, and left the yard spotless. The next day, the production manager showed up and check the work and we signed off. Excellent service. We’ve already recommended them to a neighbor!
Alecia from Severn, MD
Cierra and I love the fence. The process from beginning to end was very educational and professional. Fence and Deck Connection have succeeded any expectations that anyone could have. Thank you again for your tome and dedication.
Aaron from Upper Marlboro, MD
Start to finish, this company’s communication and finished product are excellent We were informed every step of the way on the status of the project highly recommended.
Mike from Glen Burnie, MD
The crew was efficient and were personable. They did the job quickly and well. Same for the production manager. One of the reasons that your company got the bid, which was not the low bid by the way, was the knowledge and communication skills of the salesperson. I was comfortable that your company knew what it was doing and would do a good job. My next door neighbor asked for information about who put our fence up and I gave him the salesperson's name and they may contact your company for a bid. Thanks for a good job. Have a nice day.
Greg from Baltimore, MD
We had a great experience with Fence & Deck Connection! Joel and his crew worked to get us a fence up as quickly as possible being that we just moved here and have an active dog in need of his own backyard! Their entire team was very thorough, professional, and well informed about their products which we appreciated the most. The quality is far better than some of the other companies used in our neighborhood and we appreciate their time and efforts in getting us a fence installed quickly. We highly recommend them!
Kelsey from Glen Burnie, MD
We are so very happy with every aspect of this process. Our fence is beautiful and we have peace of mind that it will always be so!
Mark from Odenton, MD
I love my new fence. The entire process exceeded all my expectations. You very extremely helpful as you seem to know exactly what I wanted as I described it to you. Everyone was professional and very knowledgeable. The install process was quick and painless. I appreciate how several staff members reached out to me once the fence was installed to make sure that everything was exactly what I expected. Thank you again. I will definitely recommend you and your company to family, friends, and neighbors.
Jenni from Annapolis, MD
The whole process exceeded my expectations! From meeting with Joel and going over all the details to walking the area with Francisco to the followup and completion. Fence & Deck isn't just about getting a great fence, it is about customer service and the fence looking great and being completed in a timely fashion. I am more than impressed and will definitely tell my friends and neighbors.
Jennifer from Stevensville, MD
From the first meeting with you, to every step in the process, it was delightful. Francisco was wonderful and the crew far exceeded what we even imagined...I have told everyone that asks and will be happy to recommend you and the company in the future. Thank you, thank you, so much and Merry Christmas to you and the whole crew (Feliz Navidad!) Wonderful Job!!
Mary and Allen from Chestertown, MD
Mary from Chester, MD
Fence looks great! Exactly what we were looking for. Working with you was very quick and easy. Francisco I never had the pleasure to meet but he was also easy to work with. Installation happened much sooner than expected, which is awesome. We weren’t able to be here for the install, but we have no complaints.
Travis from Severn, MD
Just a few lines to say how happy we are happy with our new fence. Joel my first contact with Fence and Deck Connection sold me with his attitude and positive belief in his company's product. He explained everything and all our options. We received our estimate in a quick and timely fashion. He answered all my concerns and I felt quite content with my choice of his company. The project manager Steve made the whole process quite painless. He resolved any issues that came up quickly and completely. He made his self available and keep me in the loop thru the entire build. A few words about the installers I did not believe that they would finish in a day but they did. I could tell they did this many times as there were no wasted steps. I would use Fence and Deck Connection with any other projects that I had and recommend you to anyone needing work.
George from Glen Burnie, MD
From start to finish - Everyone professional and timely, very knowledgeable, communicated with me on every aspect, performed quality workmanship, and were very friendly and respectful to me, my neighbors, and my property. This was the second time I used your company and the results were even better this time. You are highly recommended by me to anyone who needs work done. "THANK YOU" TO ALL WHO WERE INVOLVED in this project.
Tony from Elkridge, MD
My total experience with Fence & Deck Connection could not have gone better, considering all the obstacles which were thrown your way. Joel, stayed with me from phase I thru phase II. He kepted me informed, and made sure all my questions were addressed and followed through. He always replied to every email and text message with a follow up phone call, I never felt in the dark. Steve; well we threw him to the sharks. Steve worked around obstacles in which, I believe any other company would have walked away. This project, both phases, put a crew of workers through a very stressful time, due to neighbor issues, but with the support of Steve, they were able to finish. Under all circumstances, I could not have asked much more from this company. I had the support from the office to the nail gun. I believe there was much learning going on through our project, patience and prevail. I applaud your professional and personal touch. Your company will always be on my approval list... And foremost my fences are AWESOME! Thank you
Robert from Catonsville, MD