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Testimonials Tracy Ours

We have used fence and deck connection 3 times, a fence and deck on our old house and now a fence on our new house. They have been great to work with and have had the lowest prices by far in comparison to other local companies. Their finished projects are absolutely perfect. We will use them in the future if we ever need any other projects done!

Lindsey from Chester, MD
July 23, 2018


I simply cannot say enough good things about your company and its people. Class and quality act from top to bottom. I would definitely use again and recommend you without hesitation to anyone else. 5 + stars!!!!

Elissa from Hanover, MD
July 19, 2018


We were extremely pleased with the job you did for us. Taking down our old porch/deck, fixing all the things that needed fixed due to the removal of that structure (e.g., vinyl siding), and constructing a very attractive new deck - and all at a price that was very reasonable. We could not have been happier with the project. Thanks again.

Joe from Davidsonville, MD
March 7, 2018


I am very pleased and delighted with the fence product, the job the installers did and the men that did the job. They were courteous, worked very hard and get me in the loop as to what was going on. I'm pleased with the entire project and have already recommended you to several neighbors. Overall we are very satisfied with the new fence.

Howard from Friendship, MD
February 5, 2018


Thanks for your help in showing me the products and for offering some great suggestions. The guys did an incredible job. They went above and beyond and I couldn't be more pleased. My re-decking and new stairs look wonderful. I will certainly recommend you and Fence and Deck to my neighbors. I also appreciated the job being done before the cold weather set in. Thanks again to you and the guys for an outstanding job.

Karen from Chester, MD
January 31, 2018


Sarah and I are very happy with the fence between pool and driveway. The guys that came out were professional, courteous and efficient. We made a last minute change with the placement of the fence closer to the house and they were able to make it work. The quality of the end result impressed us, as well as our friends who've seen it. Most couldn't believe it was done in a day. Again, thank you. We'd be glad to work with you guys again and recommend Fence and Deck Connection anytime.

Best regards,

Joe from Stevensville, MD
January 25, 2018


TRACY EVERYTHING TURNED OUT GREAT TOTALLY AND COMPLETELY SATISFIED. THANKS FOR EVERYTHING!!

Rob from Lothian, MD
January 25, 2018


Fence & Deck did a great job at providing us with exactly what we wanted along with a reasonable price and a smooth start-to-finish process. Still very happy with the end result.

Thank you!

Kaitlin from Easton, MD
January 24, 2018


Fence & Deck Connection provided my family with superior service for both our Fence & Deck projects. From the initial sales call through post construction support our Sales Representative was in contact with us. We would absolutely recommend Fence & Deck Connection to anyone looking for quality service and sales.

Thank you,

Angela from Gambrills, MD
January 2, 2018


Just wanted to tell you how much I LOVE my deck. I am so glad I got the white vinyl and black spindles. Everyone that has seen it, loves it!!!!!

Cathy from Stevensville, MD
October 30, 2017


Tracy:

Our fence is absolutely beautiful, thank you!

Jacqueline from Stevensville, MD
October 6, 2017


Tracy:

I was pleased with the whole process. relatively painless, and everything turned out great!

Thanks for everything,

Rich from Glen Burnie, MD
September 29, 2017


TRACY:

Thank you for the fence we love it. The staff of professional and dedicated to the task.

Melisa from Glen Burnie, MD
October 14, 2017


Tracy

Our fence is absolutely beautiful, thank you!

Jacqueline from Stevensville, MD
October 6, 2017




Tracy:

I was pleased with the whole process. relatively painless, and everything turned out great!

Thanks for everything,

Rich from Glen Burnie, MD
September 28, 2017


Tracy:

We love our new deck.

Every step of the way, starting out with your first visit, where you gave us good advice and listened to what our needs were, and then coordinating the next steps which all went with out issues. The crew that built the deck did an amazing job, they were efficient and provided good quality work. They cleaned up the yard really well after completion.

Thank you for the great service and quality work. I will most definitely recommend Fence and Deck Connection for anyone who is interested in building a deck or erecting a fence.

John and Jenny from Arnold, MD
September 28, 2017


Tracy:

Fence & Deck Connection came through again! Both teams, Fence and Deck, were professional, timely, polite, and kept the work site tidy. Both jobs are professionally done and I love them. I’m even getting nice comments from neighbors and visitors! Thank you again.

Katherine from Annapolis, MD
September 25, 2017


Tracy:

Thank you to you and the crew for a great job on the fence. The crew was extremely professional and efficient, and when we had questions as the project was evolving they were agreeable and knowledgeable in explaining the process. They job was done quickly, and cleanup was excellent. Thanks for a job well done, and we're looking forward to the deck job.

Sincerely,

Tom & Karen from Jessup, MD
September 24, 2017


Tracy:

We are very happy with our deck and all aspects of the purchase and installation process. It's beautiful!

Thanks very much,

Doris and Hugh from Pasadena, MD
September 20, 2017


Tracy:

Everything met our expectations with the fence project. The crew that was here doing the work was super professional and did a fantastic job. The fence looks great and we're extremely happy. Thanks for working with us again. It was a real pleasure.

Scott from White Marsh, MD
September 10, 2017


Tracy:

I wanted to let you know that I am totally impressed with the GREAT job done by your company. The workmanship has by far EXCEEDED my expectations. It looks FABULOUS. Your crew was relentless even in the 100 degree weather, kudos to all of them, great dedication.

Your company is an “A+” - from the initial estimate, thru the scheduling process, to the installation, I am completely satisfied. The fence looks better than I could have ever imagined.

I will definitely be contacting you next spring for the back fence.

Again, it was a great pleasure doing business with you and your company. Thank you for a job very well done☺

Della from Riva, MD
August 30, 2017


Tracy:

I'm very pleased with the fence installation. And thank you for your patience in getting this done. I guess it was almost two years since you first gave us the estimate until we actually pulled the trigger.

Juan and his crew were very efficient in their work. The only issue I had on site was the installation of one of the gates. They weren't sure which way to swing the gate, and decided, based on my wife's suggestion, to hinge it on the left side, which meant almost stepping into a small tree in order to open the gate. Once I arrived on scene, Juan showed me this, and I decided it just made more sense to hinge it on the right side. This meant the gentleman who built the gate had to now do it all over again. He did it efficiently and without complaint. I gave this gentleman some extra cash for doing this. I did have to meet the quality inspector here and go over two other minor things, that he corrected on site.

Overall, I am very satisfied with all aspects of using Fence and Deck Connection, and would highly recommend them to anyone in the future.

Thanks again!

Dave from Queenstown, MD
August 29, 2017


Tracy:

Fence and Deck Connection did a very professional job on our deck. It looks great and we love it! I especially liked how neat they were and respectful of our property and made sure we were happy with every aspect. I would definitely recommend them and would use them again for another project.

Barbara from Glen Burnie, MD
August 24, 2017


Tracy:

Your guys did a great job; and it was really quick. Thanks so much for all your help.

Garnet from Odenton, MD
August 13, 2017


Tracy:

Very happy with our deck. May want a pergola some day.

I recommended Fence and Deck to my neighbor Wes Smith who's getting both d CJ and fence today. How do I get credit for that?

Thanks,

Barb from Glen Burnie, MD
August 11, 2017


Tracy:

From the moment my husband and I were greeted at the showroom door and introduced to our sales consultant, Tracy Ours we were impressed. Tracy's knowledge, ability to understand what we we looking for in pool fencing and willingness to meet out time schedule made Fence and Deck Connection our choice. Every person from project and scheduling manager, phone greeters and fence installers, especially Antonio, made this project a pleasant experience. The brochure and all paper work was very professional. Thanks, we love our fence!!

Keith and Karen from Pasadena, MD
August 11, 2017


Tracy:

The guys did a great job, very happy with the fence. They were nice, cleaned up after themselves. I will definitely keep you in mind for another project.

Tim from Odenton, MD
August 8, 2017




Tracy,

Fence & Deck Connection is an excellent company that strives to fully satisfy. They have a trustworthy, courteous, and hardworking group of employees. The office staff, as well as the sales staff showed a high level of responsiveness and respect. Not only was the price good but there were able to start the job sooner than I expected. The job was done exactly on time. The end was everything and more than I was hoping for. I would definitely use this company again and recommend you and your company without reservation.

Thank you,

Nancy from Centreville, MD
July 27, 2017


Tracy,

Thank you to you and the crew for a great job on the fence.

The crew was extremely professional and efficient, and when we had questions as the project was evolving they were agreeable and knowledgeable in explaining the process.
They job was done quickly, and cleanup was excellent.
Thanks for a job well done, and we're looking forward to the deck job.

Sincerely,

Tom & Karen from Jessup, MD
July 23, 2017


Hi Tracy,

We were very pleased with the fence installation. The crew was professional & cleaned up the area. It was a positive experience from start to finish.

Dot from Grasonville, MD
July 21, 2017


Hi Tracy,

Well done! The crew came in and made all the adjustments we spoke of and even fixed the gate latch for us. I appreciate you help and Fence and Deck Connection's commitment to excellence.

Thanks, and all my best,

Steve from Chester, MD
July 8, 2017


Tracy,

The fence looks great. Roberto and his hard working crew showed up as scheduled and got the job done. I found everyone at Fence and Deck Connection a pleasure to work with. My wife has been wanting that fence for years. She loves it. I should have called you sooner.

Thanks to everyone at Fence and Deck Connection,

Rick from Annapolis, MD
June 26, 2017


Hi Tracy,

I am extremely happy with my fence. It looks beautiful and everyone I worked with has been wonderful. I hoping to use you again for our deck.

Thanks so much for all your help

Annie from Annapolis, MD
June 3, 2017


Tracy Ours:

Excellent experience in every way. We had absolutely no problems at all and everyone we dealt with was very helpful and professional. Great company!

Roberto from Crofton, MD
May 23, 2017


Thank you for all of the work. The fence installation was great and exceeded my expectations. I will reaching out to you again for a quote when I'm ready to start my deck project.

James from Elkridge, MD
April 24, 2017


We are very happy with the fence install, the install team worked hard, was very professional and the fence looks great.

Thanks,

Dave and Emily from Severn, MD
APRIL 10, 2017


The Team at Fence and Deck connection did an outstanding job at meeting our needs and over exceeding our expectations.
Tracy Ours took the time out of many of his days to take extra measurements due to site/property changes.
The installation team worked their tails off and double checked with me about a few things they weren't sure about.
I would recommend this company to anyone looking for expert salesmanship and installation.

Our neighbors are already jealous of the classy fence! Maybe a Deck in the future...

Thank you!

Brandon from Stevensville, MD
March 24, 2017


We are looking forward to enjoying our deck this spring - we love it. It's hard to believe it was only a year ago that we worked on that project together. We were hoping to get the fence this year ... but it's not going to be possible. Hopefully financially next year will be better!

Anyway, I have done some cleaning and came across 20 trex samples of yours. I'd like to give these back to you instead of throwing them in a landfill. Are you in Perry Hall area at all this week or next that you could swing by and pick them up? I would really appreciate it!

Thanks,

Erin from Perry Hall, MD
March 8, 2017


Just wanted to drop you a line and tell you how pleased we are with our recent purchase of our fence from fence and deck connection. From the salesman to the installers everything moved as smoothly as we had hoped. And the finished product far exceeded our expectations.

Thanks again

Patrick from Chestertown, MD
March 7, 2017


Everything about the fence is great. From the time we called to get an estimate, to the time the project was completed was super easy and super quick. This company is wonderful and friends and if we ever have any projects in the future we will definitely be using you guys!

Thanks!

Amy from Grasonville, MD
February 23, 2017


Good Morning Tracy,

Thank u and your crew for a great job with our fence. Everything went great and we love the new fence.

Kathy from Stevensville, MD
February 17, 2017


I recently had the pleasure of contracting with Fence & Deck Connection to replace the two aging decks on my house. From the initial contact with Tracy through the completion of the project I could not have asked for any better service. Tracy arrived on time, reviewed the current status of our decks, and declared that the foundations were solid and we would only need to do a resurface (large savings here!). Tracy went over options and suggestions for colors and patterns, he was most helpful and we selected Trex Transcend Tiki Torch with beige uppers and hammered bronze balusters. The contracting process was smooth and fast and shortly after signing the contract I received the CAD drawings from Carl Schmidt, I approved the drawings and Carl let us know he would get us scheduled, couple of days later Carl advised he could have a crew onsite the next Monday (this was especially quick since the expectation was set that it may be several weeks before a crew would be available). On Monday a driver arrived and offloaded all the materials and a little later the crew arrived to start the project. The crew was terrific, they kept us informed from the time they arrived and were careful to keep their workspace clean and tidy. The care they took made me reflect that it felt like they were installing their own deck, the workmanship was superb all the corners and seams matched to the millimeter. Once the new decks were complete the crew did a thorough job of policing the area for any stray materials. My neighbors can all see the new decks as they come into the neighborhood and a number have already complemented on good the new decks look. And the best part is now my grandchildren can play on the deck without fear of getting splinters! Thanks, the entire process was a pleasure and we are now enjoying our new decks every minute the weather allows!

Mike from Annapolis, MD
February 6, 2017




Thanks again for all of your hard work. You and the crew did a great job. Very pleased with the work and communication. Will recommend you guys going forward. Best of luck in 2017!!

PS-the dogs love that they can now run around in their yard too!

Chris from Chester MD
Janaury 19, 2017


Happy new year! Sure--we're really thrilled with the result! Thanks again for all your help!! ;-) I hope all is well with you! LMK if this is what you had in mind.

Best,

Gina from West Friendship, MD
Janaury 18, 2017


So happy that we had Fence & Deck Connection build our deck! They came in with the best price and helped me craft the perfect deck for my family and our budget. The build team spent three cold days at my house, building from morning until night, and the deck is fantastic. Build solid and beautifully. Thank you so much!

Keli from Severna Park, MD
December 22, 2017


Hello, as usual your team did a beautiful job on the fence.

It really looks nice.

There is one smallish thing I'd like addressed. The top spindles are crooked on one section of the fence - the last panel nearest the back gate/garage area.

It happens occasionally with the spindle tops because they have a bit of give to them, and I'm used to that and can just straighten them by pushing them.

This section doesn't move at all, though. So they are fixed in tightly and stuck at about 87 degree angle. It's noticeable because of the fence style.

I hope it's an easy fix. I'm usually not finicky about things like that but it stands out to me.

Thanks.

Judy from Glen Burnie, MD
October 27, 2017


I am extremely pleased with the service from Fence & Deck Connection, and installation of fence in Centreville, MD. From the sales representative, through scheduling work, and installation crew, the experience was pleasant, friendly, and professional. The installation was prompt, fast, and the workmanship excellent. I tried to get estimates from a few other companies, and they didn't come close to the service provided by Fence & Deck Connection. I am looking forward to another fence project for my home in Chestertown with Fence & Deck.

Diane from Chestertown, MD
October 24. 2016


Just wanted to touch base and let you know how pleased we are with our new fence. From our first meeting with you, to the install and the final inspection everything has been perfect. Couldn't have asked for a more professional group of guys. I could never have imagined our backyard looking so good. We have been asked by quite a few people who did the fence and I am sharing with a lot of people I work with. Thanks Again and in the future if we have any other projects you will be the first one we will think off.

Take Care and Thanks Again,

Chuck & Debbie from Annapolis, MD
October 12, 2016


Tracy:

I would like to let you know about my deck you installed for us.

First, you were great. You did not try to sell us what we did not need. The size of deck we asked for is what you went with. Your knowledge was fare and above. Thank you.

The crew was outstanding. They let us know what they where doing at all times and if we had questions they answered them. It was a pleasure working with them.

My new deck is more than I could ever dream of. It is the right sizer for us and our friends and family will enjoy it as much as we do. Thank you for all you have done for us and please let the crew we were very happy with the outcome of our deck and the hard work they put in to it.

Thank you,

Brenda from Arnold, MD
August 8, 2016


Tracy:

We are very pleased with your service and dedication on putting our fence together. I would like to give an extra shout out to the wonderful workers. They worked non stop in the heat and worked hard. They were very pleasant and very caring about their work.

Thank you,

Sue from Arnold, MD
August 4, 2016




Tracy:

I love love love my new fence. The process was very smooth and the fence looks great. And other than the small snafu with the neighbors underground dog fence, all is well. Thanks and I will definitely refer anyone else I know who is asking to you.

Michelle from Grasonville, MD
July 21, 2016


Tracy:

Tracy just wanted to drop a line and say Thank You. The job you did on the Deck was wonderful we were very impressed with the way it turned out it surpassed what we thought it would look like.

Fence and Deck connections whole team from you, Production Manager ( Carl) to the installer (Jose) to service all of you go above and beyond to make the customer happy and the finished project is always perfect. So again Thank you, all of you for another job well done.

If I am in need of anything else in the future or know someone who is looking to have work done I will most definitely send them your way.

Thank You,

Rick from Stevensville, MD
July 18, 2016


TRACY:

Justin and I are very pleased with our new fence. It enhances our yard and the service was wonderful! I would highly recommend your company to all my friends and family.

Thanks again.

Cindy from Pasadena, Maryland
5-24-16


TRACY:

You did do a great job and provided my wife and I an ideal experience. We appreciated your work with us throughout the project and your availability when we had questions, or needed to make adjustments. We couldn't have asked for a better representative and are very pleased with the final product!

Thanks for all of the hard work and dedication!

Aaron from Ellicott City, Maryland
3-3-16


Tracy,

Our deck project is completed and is perfect. It is beautiful, rock solid and looks like it has always been there. The entire process was flawless from beginning to end with sound advice from Tracy, good communication from you and T.J. and skillful craftsmanship from the construction team. We are grateful for everyone who assisted.

We would particularly like to thank Dave Dean for his procurement of siding that was needed to replace pieces damaged during the demolition of the old deck where the deck had been bolted into the siding. I simply asked him what we could do about it and where to find it and the next day when I looked out the siding had been replaced with the exact material. This type of problem solving, attention to overall detail and genuine interest in the customer's needs and satisfaction are traits you always hope to find, but seldom do.

Paul and I were very impressed with our construction team; Jose, Rigo and Richard. All the best laid plans are nothing if not carried out properly. Their skill and craftsmanship are impeccable. They are hardworking, conscientious and courteous. They thoroughly cleaned up every day and secured our yard before leaving. They were particularly careful during demolition not to compromise our neighbors' yards and property with debris. Our deck is beautiful because of their careful, skillful work.

I think one thing that sets you apart from other companies is that each person we talked to beginning with Tracy Ours is a good listener. All of you listened to us, what we wanted, our intentions, and our concerns. We would be happy to recommend Fence and Deck Connection to anyone asking us for a recommendation. Thank you for a job well done.

Sincerely,
Geri Weiss from Annapolis, MD
4/6/2016


Dear Tracy,

Thanks for your help with the two fence projects that I Have completed within the last year. Each time you and your company have exceeded my expectations and delivered quality service and workmanship on both projects. I certainly would recommend you and your company to others and I also would consider you and your company first on any of my next projects. Keep up the great work and I hope to see you again.

Thanks,
Scott Ronaghan from Linthicum, MD
4/19/2016


Hi Tracy,

Just wanted to send you a note and tell you how pleased we are with the final product, you and the service from Fence & Deck Connection. My mom referred me to you after having her long awaited deck built on the second story. From start to finish everyone was professional and great, you made great suggestions to us on what to fix now and what to fix later. The deck railing and new stairs are fantastic and make me hate my deck boards that much more! Next fall, once our railing and stairs are paid off, we'll be calling you to replace our 700sq ft. deck. Also a big shout out to the crew that did the installation as well, they did a fabulous job! You will be top on my recommendation list!

Kara & Pete Salisbury, Chester, MD
11/2015


Hi Tracy,

I filled up a survey and mentioned how thorough were you from the start up to the completion of my deck stairs project. But anyway here is my experience doing business with you;

"You had all the tools, and the way you present the project from the draft to the final signature, everything was clear and on the dot. I didn't have any second thought at all in getting the job started. You have provided the information of the people involved and you communicated that to me very well. Everything was organized and well planned. You had won my trust, and because of that I immediately trusted you and your company with no hesitation. I was very satisfied with the end result!!

Thank you!
Ron from Annapolis
03/02/2016




Hi Tracy,

The experience I had with you and the Fence & Deck Connection was awesome. Everyone did a great job. My neighbor in the back of me has an electric fence. Unfortunately the crew somehow must have set a piece of equipment down on his property and cut the wire. When I called you guys everything again went very smoothly. Gave the information of my neighbor and you took care of the problem immediately. l love the fence and think it has added not only to my enjoyment, but added to my property value. Thank you so much for just being you. Again, my experience with service and quality of the company has been awesome.

Deb from Stevensville, MD
2/8/16


Hello Tracy,

Thanks for contacting us. The whole experience with Fence & Deck Connection was fantastic. Everyone I worked with was extremely professional, respectful, reliable, and friendly. The fence looks great! It's amazing how the builders were able to construct everything on-site and build a well-constructed aesthetically pleasing fence and gate on our very uneven yard. Working with Fence & Deck Connection was honestly the most simple and painless process. I have nothing but good things to say about you and your whole team. Please express my gratitude to your building team and accept my thanks for doing a great job planning our fence project.

Thank you,
Kara from Columbia, MD
2/7/16


Hi Tracy,

I liked everything about the process from the professional salesmanship all the way to the final product. In addition, there was no deception in the process and price, everything was spot on. Thank you for a job well done and I feel confident for years to come in the product holding up to the elements and great warranty.

Respectfully,
Jeff Williams


Tracy,

Best project we did all year, fence looks great, installers were very professional. no mess left behind, returned to make adjustments as needed.

Thanks,
Cynthia from Catonsville
2/1/16


Tracy,

Our project was exceptional. The resurfacing on the deck and enclosing the screened porch has been exceptional. We no longer have to clean the screen porch every 2 weeks as the windows keep the debris out.Additionally, we have been able to cool the space to a comfortable 70 degrees when the outside temperature is over 90 and heat it to 65 degrees when the outside temperature is 30. It has essentially added a room to the house. We held my daughters graduation party in the space in December of this year. Excellent! Thanks for the great install and end product!

Respectfully,
Randy from Crofton, MD
1/31/16


Tracy,

Fence & Deck connection did a great job with my fence, I like how fast they came out for the estimate and the rate was one of the most reasonable rates I found in the area, The workers was very quick and did not leave any extra materials. I would refer Fence & Deck Connection to anyone looking for a nice reasonable price fence.

Lisa from Odenton
1/28/16


Tracy was very knowledgeable and professional in assisting us with our fencing project. He provided valuable guidance in narrowing down our options and called into the office to clarify information when needed. The installation team was also very professional and thorough. They kept us informed during the project and cleaned up afterwards.

Thanks,
Suzette from Annapolis
1/28/16


Hi Tracy,

I liked everything about the process from the professional salesmanship all the way to the final product. In addition, there was no deception in the process and price, everything was spot on. Thank you for a job well done and I feel confident for years to come in the product holding up to the elements and great warranty.

Respectfully,
Jeff from Arnold, MD
1/20/16


Hello Carl & Tracy:

I've missed our nearly daily e-mails (0│+), but I'm sure you've had plenty of other customers keeping you very busy.

My wife and I cannot thank you both, and the entire team at Fence & Deck Connection, for the incredibly nice room you built onto our home. We have thoroughly enjoyed it and have received so many compliments on the work. We have recommended FDC to several folks, but I guess as with most large investments - it may be a while before you hear from them.

We also want to thank Tracy for doing an OUTSTANDING job at what he does. That is to 'listen' to what the customers believe they want, offer great suggestions based on years of experience, and then establish a plan. Clearly what we thought we wanted in the beginning, was not what we really wanted in the end. And Tracy, utilizing his valuable skills, was able to discern what we really needed and wanted. In the end, after listening to Tracy's advice, we have exactly what we 'really' wanted. It's a beautiful and very functional addition to the home.

But it doesn't end there, because it was Carl who took the vision of Tracy and put it to paper. And, then, eventually into a beautiful reality. I don't think there would be any question that CARL SCHMIDT is the genius behind the construction part of every project. We sincerely appreciate Carl's patience and attention to detail. Not to mention his management skills with each phase of the construction.

Subsequent to both of you last visiting the house, a patio has been built under the addition and we had major work completed in the back yard. This work included building a retention wall, importing 400 tons of soil and some landscaping. Hopefully in another couple of months we'll some beautiful green grass on gentle slopes instead of steep cliffs. 0│+

Take care and here's WISHING YOU GREAT SUCCESS IN 2016.

Richard & Carolyn from Linthicum
1/15/16




Jeffery:

Your sales representative, Tracy Ours, was perfect. Kind, considerate, offered suggestions and very pleased with his presence and presentation.

In a matter of fact, I had him give us a new proposal for additional fencing.

Your Installation crew was also exceptional, but they should have lighting.....

If you need additional information, please let me know. Oh, all of your company scored a 10.

Sincerely,

JOHN
11/11/15


Tracy,
We have received the Trex Warranty and wanted to thank everyone at Deck and Fence Connection for a terrific job. Everything went smoothly from day one. We appreciate the consideration that was given to our unique requests and were extremely happy with the crew's professionalism from delivery to clean up. We will be enjoying our maintenance free deck for many years to come!

Thanks again,
Sue & Tom from Severn, MD
9-13-15


Hi Tracy,

I wish to let you and the folks at Fence & Deck Connections know how pleased I am with the entire project, start to finish.

It was a good experience meeting with you when you arrived for our appointment for a fence installation quote. You were on time, calling to reinforce the appointment time and letting me know that you would arrive as scheduled; a very good start. You are very knowledgeable about your company and craft, and a personable individual with which to carry on a conversation, easy to understand and informative of the customer's needs. You easily conveyed what I wanted into your sketch of the project. That might not seem like much, but some others that I had for quotes did not hear or see what I was proposing, so your understanding was valued. Added to that, I was most impressed that you took the time while you were here to redraw the sketch into a formalized view, along with a quote that was figured and presented right away. None of the other quotes did so the day of the visit, and one has yet to present a written quote to me, even after numerous prompts by email and voice-mail messages. Very professional, I was most impressed.

If your competence was not a b enough reason to lean towards your company, having your sales manager contact me to check on my satisfaction with your visit surely would have been the push if F&DC was tied with another competitor. It was not though. I recognized the quality and concern that your company presented, and was most happy to find that your quote itself was the lesser of others that I did not get the same "warm and fuzzy" feelings about. This was further exemplified by the contacts from your Fencing Project Manager, Bob Hannon, and his "introduction" to other I would possibly interact with on this project.

The installation actually began earlier than the two-to-three weeks projected, the crew did a great job, and the fence is gorgeous. It is everything that I envisioned. I was further impressed that your company had project inspector visit to check on the installation, and to inquire of any issues that I might have discovered... there were none! I would also like to say thank you for the "Thank You" card, as the little things add up. You folks are terrific at making the customer feel that they are more than a revenue source, and I await your return to check on the project yourself, once you can swing by and see what a fantastic job was accomplished by your valued crew.

Until later,
Gene from Glen Burnie
8-14-15


Tracy,

Thank you. Also we wanted to say thank you for the entire process. Deadlines were beat, and all of the staff was friendly and explained each step of the process. The fence looks great!! Overall fantastic experience, and we will certainly be letting everyone we know to contact you for fence and deck needs!

Rare to find this type of professionalism, and quality of work at the same time. Thanks

Mike from Chester
7-14-15


I'd like to thank you for the great experience we had with your company. From the moment we reached out to Fence and Deck Connection we felt like we were being "taken care of." Where other businesses had made us feel like they were doing us a favor by entertaining our request for a quote, your team showed you valued BOTH of our time by confirming appointments ahead of time, showing up when expected and then doing follow-up's via phone and email.

The reason we went with Fence and Deck connection wasn't necessarily just price, though they were one of the more affordable, it was the personality of the people we dealt with. It was a lot less "car salesman meeting a quota" and a lot more like a really capable neighbor advising us on a potential project. That was refreshing, and honestly that is what sealed the deal for us.

The day of the demolition and construction went seamlessly. The onsite crew was efficient, clean and friendly. Long story short is that we got exactly what we wanted. And I would recommend them to anyone that would listen to me.

Thanks Tracy.
Hope you had a good 4th.

Healey
Crofton, MD


Hi Tracy,

The fence looks great. I had the guys come back once and they did the changes as I requested. Thanks for helping with the qoute and have a great holiday.

Christine Marks
Glen Burnie, MD


Tracy,

Your construction staff did an excellent job. All were professional from the delivery staff to the actual construction team to the individual who picked up the refuse. They showed up on time, engaged me in a positive manner, worked their butts off and then cleaned up. I could not be happier and will recommend you and your team to others.

Thank you.

Doug Shaw
Annapolis, MD


Tracy,

We just wanted to say how absolutely thrilled we are with our new deck! The workers were friendly, efficient and did an amazing job!! We really couldn't have asked for a better team - you guys truly exceeded our expectations.

Thank you.

Matt & Jessie Voss
Bel Air, MD


Tracy,

We are very happy with our fence and the entire experience with fence and deck connection. We'll be sure to recommend you guys to friends and family.

Quintin from Pasadena
4-15-15


Tracy,

My experience at Fence & Deck Connection was fantastic. From the initial meeting with you to the installation soon after. From start to finish the experience was easy and pain free. I feel I was given the best price for the best product. The knowledge of the project consultant was helpful in choosing my product. I am glad I went with Fence & Deck Connection and would recommend them to any of my friends.

Joshua from Glen Burnie
3-6-15


Tracy,

I just wanted to thank you for another fine fence project completed this past month. As usual your advice in planning my layout toward my goals were totally professional and thorough. Again, I was completely satisfied with you and your installers. I have been a client of Fence and Deck Connection for 15 years and have never had a negative experience.

Chuck from Millersville


Tracy,

We truly enjoyed our whole experience with Fence & Deck Connection. You, in particular, were very easy to work with and really listened to our wants helping us optimize the best configuration for our space and placement constraints. Thank you for all of your time and patience.

George from Pasadena


Tracy,

My experience with Fence and Deck Connection has exceeded my expectations. From the moment I called to schedule an estimate for my fence project, I was met with very courteous and professional staff members. I received my confirmation email appointment notice minutes after speaking with staff members and was pleased with how fast they were able to set up the appointment. Everything went smoothly from setting the appointment to Tracy being able to come a bit earlier then planned when I needed to alter the time of the appointment. After receiving several estimates from various companies, I chose to hire Fence & Deck Connection because of their fair pricing, quality of materials used, and great warranty. On installation day, Jaime and his crew were wonderful. They were efficient, professional, and worked very cleanly! Overall, once my project was completed, I was very happy with the service provided to me!

Maya from Baltimore
11-24-14


Tracy,

I wanted to take the time to let you know how pleased we are with the new deck Fence and Deck Connection just finished. Your design is perfect, and the crew did a wonderful, professional job. From start to finish took only 4 days, including cleanup. And your quick response to the very small issues we had after completion reinforces your commitment to customer service. To top it off, the day the deck was finished, we had the house appraised. The deck was appraised at more than our cost to have it built, and the patio furniture wasn't even on it yet!

We couldn't have been more pleased with all aspects of the work, from estimate through competed work. We will be sure to recommend you to all.

Dave and Mayri from Upper Marlboro
11-14-14




Hi Tracy, Tracy I'm writing you because your crew did a great job on our deck. Your crew are well manner and have a lot of respect for our things. We now have the greatest looking front yard. First of all the guys worked in the rain and wind. The guys were business all the way no playing on the job. It's what I ask for. After the end of each day the men clean up and on the last day they wash down the deck and sidewalk. The people around here are buzzing about your work. The black and white fence looks good together. I can't said enough about your crew. I f I ever need something done again you bet I will be calling again. Great job guys thank you. Al and Pat farrow. I had t go now and buy some deck chairs to match my deck I love the deck.

Albert Farrow from Brooklyn, MD
Deck project, finished on 03-28-2014


Tracy - Our porch looks great. Your attention to detail was greatly appreciated. We are also quite happy with the larger columns and the way the header was beefed up. The crew was courteous and did a great job! Thanks, James and Linda

James Lamb from Baltimore, MD
Porch project, finished on 01-15-2014


Tracy, thank you so much for the help and direction you gave us in the selection and installation of our new fence. When we contacted you we had a basic idea of what we wanted but you helped us reach a final design that was perfect for our landscape. The installation crew did an excellent job. They were on time and worked throughout the day to complete the project. They were also very responsive to our requests for some moderate adjustments to benefit the appearance of the fence. Overall, we were very pleased with the service and the completed fence. Everything worked exactly as you planned for us. Your attention to detail and professional approach were greatly appreciated. Sincerely, Paul Williams

Paul Williams from Hanover, MD
Fence project, finished on 10-15-2013


Hi Tracy - We enjoy our fence every day! Your crew did a wonderful job-we are totally satisfied with the finished job! Your attention to our needs were fulfilled and we would certainly recommend you and your company to our friends and neighbors! Thanks so much!

Jan Webb from Annapolis, MD
Fence project, finished on 08-30-2013


Dear Tracy, We have been "over the top" with our satisfaction for the job you and the team did to make our deck so successful. The crew was always prompt, courteous and very tidy. We appreciated all your guidance in choosing the correct products for our deck, as well as the design and input on railings, support placement and other details. The project was completed in two days, which astounded us and is built to be quite durable and b. We have received several compliments on the sturdiness of the structure, in addition to the appearance. We have bragged and recommended Home Depot to anyone who has inquired and would certainly work with you and the crew again. Thanks, Kathy and Terry Byrne

Kathy and Terry Byrne from Baltimore, MD
Deck project, finished on 07-09-2013


Hi Tracy, We are very happy with our new patio. The project was handled extremely well. You did pay attention to all the details. The crew far exceeded our expectations. We thought we would have to mulch and plant bushes around the patio, however, the crew cut and rolled the sod and was able to put it back in place when the patio was complete. They even straightened the mulch that was disturbed and when they left it looked like the patio had been there for years. Bravo! Good job! We could not have been more pleased. Joe & Sue

Joe and Sue Smith from Fallston, MD
Paver project, finished on 06-06-2013


Tracy, My fence project was completed 9 months ago and the craftsmanship was excellent. I think you just completed the fence project for my neighbor across the street that was done yesterday and as I sneaked peaks through the windows it looked like another Job well done. Bill Smith

Bill Smith from Stevensville, MD
Fence project, finished on 04-25-2013


Hi Tracy, We were very pleased with the work and professionalism of the group. We had a small issue with the handle of the back gate, they came out, fixed it immediately without issue. We've recommended your company to other friends as well.

Pamela Moyer from Bel Air, MD
Fence project, finished on 03-27-2013


Hi Tracy: Great to hear from you. I LOVE the fence. The style you suggested is absolutely perfect with our house and just looks great. I worried about the installation last year because your crew had to work in the extreme cold - but they completed the installation quickly and perfectly! My dogs are happy and secure. It was great to work with you and I'm very happy with the results.

Geraldine Auchincloss from Parkton, MD
Fence project, finished on 02-06-2013


Tracey, Just wanted to let you know how much I LOVE the fence! Didn't get a chance to see it until Saturday morning-and when I did, I almost cried! It is just beautiful!!!! Thanks so much for your suggestions, guidance and getting the job scheduled so quickly. Please stay in touch-I know that Frank enjoyed meeting you and would look forward to some hunting/fishing, etc....and it's quite likely that we will have more projects to do in the future! Thanks again!!

Gerri from Parkton, MD
Fence project, finished on 01-18-2013



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